I think its crucial to implement an area of the system which gives any changes made by users and admins alike.

This can be monitored to undo any mistakes and fix system issues.

Suggestion is to make the option available for all users, with the option to filter the user access levels in the system.

Users
Group Admins
Location Admins
Global Admins

A system changelog would help with general changes that are constantly rolling out, i know we can find this on the website however it should be included within the cloud.