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Vendor Management

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  1. Catering not appearing on the re-charge reports

    If a meeting or catering request was deleted after the cancellation cut off window the items were still displayed on the recharge reports.

    Now if a User deletes catering or the whole meeting after the cancellation cut off the recharge is also removed from the reports.

    Due to this we could have a delivery of 200 sandwich lunches and no-one to pay for them.

    2 votes

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  2. Vendor Portal - Enhancement(s) to the tasks assigned to IT Resources

    Can the Cost Centre column width be adjusted to the whole VC ID is visible? At least then they could match up the tasks to the same booking.
    Can the list be sorted by the Cost Center column? At least then they could sort the list and bookings with the same VC ID would all be together.

    3 votes

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  3. Catering Create Before option needs to exclude weekends/give working hours option

    It is not useful to have create before or by a certain time UNLESS you can also exclude weekends/specify catering available working hours so these rules are effective. Having people place orders on a Friday for Monday for example is no good for us - we don't have anyone here ordering and making food over the weekend. This is critical functionality that should be available in the product and many have asked for this over the years. Please revisit this.

    3 votes

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  4. Vendor status to be visible under my bookings

    We would like to be able to see in our bookings the status of the booked services (catering).

    4 votes

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  5. Allow vendor to see all services in the same dashboard

    Currently, if a vendor is responsible for catering and equipment they need to have two different vendor accounts to see both dashboards. The system should allow all the services a vendor is responsible for to be shown in one dashboard.

    4 votes

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  6. Allow Vendor Administrator to perform bulk assignments to tasks instead of one-by-one

    The Vendor Administration/Manager should be able to assign items in bulk instead of assigning them one-by-one.

    4 votes

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  7. Set vendor working days

    Allow vendors to select the days they work. It is not uncommon for different vendors to have different working schedules so the ability to set working days and the hours is important to the operation of our business.

    3 votes

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  8. Request confirmations by email to requesters from user.

    Catering request status should be emailed from vendor to user so that they can more readily know status.

    2 votes

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  9. Import allergens and article master data from external system

    Import of allergens and article master data from external system. Allergen labeling is a legal obligation. Extra field for allergen identification for customer transparency.
    Otherwise, the correctness of the allergen identification must always be checked manually and changes to the product must be updated manually by administrators and is connected with a huge amount of effort. Articles must also all be created manually. The accuracy of the data is therefore not 100% guaranteed, which is a no go for customer transparency. Condeco is therefore currently not covering legal obligations.

    3 votes

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  10. Be able to decline catering order in dashboar

    It would be great if the vendors have a way to cancel the Catering/service if it does not match the company specifications.

    4 votes

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  11. Add a meeting start time row from the vendor report page

    Add a column in the vendor dashboard that shows the meeting start time.

    This will give the vendors a quick view of meeting start time, delivery of catering or services, and pick up

    2 votes

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  12. Customizable start time for cleaning

    Desks that have been used don't get added to the cleaning vendors list until after 8pm. Our cleaners start at 5.30 so they don't get the list of which desks have been used until after they have finished cleaning. Please can the time that the list is produced be user defined.

    2 votes

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  13. Updates to an order

    Updates to an order
    The update list is not really understandable (for the kitchen and for us who made the change).
    Is it possible to visually show the change in the e-mail, e.g.
    Mark the change (whether number or time) as bold (and/or in color) or just mark the entire line bold.
    If a product is removed then mark the whole line or just the product-name as strikethrough
    If a new product is added, then mark the whole line or just the product-name as bold (and / or in color)
    no history is needed if there are multiple changes. The…

    14 votes

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  14. Simplify entry of Cost Code while adding services via Web Application for meetings originating from Condeco Mobile app and Room finder

    Currently the Cost Code needs to be manually entered while adding services via Web Application for meetings originating from Condeco Mobile app and Room finder.
    1. A User books a meeting room (Exchange enabled) via Room Finder or Condeco Mobile App
    2. The user receives a Deep Services email Link
    3. The user clicks on the deep services email link and adds services (catering/equipment) to that booking on the Web App
    4. The user is required to manually enter the Cost code while adding these services in the Booking Form
    5. The user doesn’t have these Cost Codes handy at…

    5 votes

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  15. Exportable/Live Maintenance Calendar

    Put the Planned Maintenance Calendar as a calendar integration. Taking the Planned Maintenance Calendar spreadsheet and instead using a updated calendar that Admins can add or export to their calendar's would reduce platform overhead letting Admins spend less time checking and looking for updates or comparing calendar entries for maintaining them.

    2 votes

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  16. Desks which are bumped should not trigger a cleaning workflow

    Currently, if a Flexible desk has the cleaning vendor assigned, it is bumped straight into "Awaiting Cleaning" if . This should change to "Available" as the desk has clearly not been used, it is pointless that is changes to "Awaiting Cleaning"

    5 votes

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  17. Improve experience of the requested service items for a delivery booking

    Suggestion: Enabling retaining of the added services (or) a pop-up alert indicating to the user that the services will be erased will greatly improve the User Experience

    Description:
    1. A user while doing Delivery Booking adds a list of services (example: Catering items) for a particular floor
    2. The user changes the floor selection (example: from 1st floor to 2nd floor)
    3. Condeco doesn’t retain the added services and the user has to again add these services to the new floor selection
    4. This is a poor User Experience

    2 votes

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  18. Vendor Dashboard

    It would be good if the first column in the main job section only showed the delivery time.
    The delivery date is not required here as this should be filtered by using the field selection drop down boxes.

    2 votes

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  19. Delivery Booking to have a Booking Title for easy identification

    When a user (or) Admin books multiple delivery bookings for the same day, these are shown as ‘Delivery Requests’. Imagine a scenario where a user has done several delivery point bookings with different services (equipment and caterings requested), that user needs to click on each one of these to distinguish between them. If a simple booking title is provided, the user can mention specifics about that request say - "Delivery for Team X" or "Birthday Cake' etc. Then they could easily select the one they want from the list.

    1 vote

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  20. Floor plan for vendors to help with cleaning tasks

    For the Vendor view, to assist them in the cleaning, it will be great to give them access to the map in order to be more efficient and have a real smart cleaning application.
    A list a desk to be cleaned is clearly not enough.
    Thanks to take that into account in your next developpement.

    18 votes

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