Allow CC BookedByEmailAddress in Bump Reminder
The bump reminder email goes out to external users who the desk is booked FOR, asking them to log in and check in to their desk, even though they are an external user and cannot log in to Condeco. Furthermore, it is the person who the desk is booked BY who needs to check in external users, so the bump reminder email should be able to go out to the booked BY email address.
Evan Alexander
shared this idea
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Evan Alexander
commented
When a desk is booked for an external user, the bump reminder email goes out to BookedForEmailAddress, which makes no sense because there is no call to action from the external user. They cannot log in and check in to their desk - they are external, and the wording of the bump reminder email says "make sure you log in and check into your desk so it does not get bumped".
The Desk Bump Reminder email should go out to BookedByEmailAddress if it is booked for an external user, since that is the person who needs to check the person in, not BookedFor.