Outlook Integration - Add more options for admins e.g. Turn off feature, Unticked by default
For the new Outlook Integration we noticed in our environment that the feature can cause issues with our MTR rooms. People forgetting to untick the Outlook option when booking on behalf of.
Would be good to edit the global setting to Turn off the feature or untick Outlook by default
In addition, a really amazing option would be for us to edit if certain users can see the Outlook option or not, users such a reception team or PA/EAs do not need this feature and can end up causing issues so it would be good to edit specific accounts to disable to feature.
Lauren Holton
shared this idea
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An update on this ticket.
In the interest of time, we are adding a back-end feature switch which will allow customers to uncheck the 'Add to calendar' option for admins by default. For regular users, it will remain checked by default. We plan to have this available in the next release (Evergreen 8th Sep). You will need to raise a support ticket to get this activated.
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Matthew Unsworth
commented
From an Admin or delegate booking perspective this checkbox is unwanted.
This is generating a large number of emails for Reception staff who manage the majority of our bookings when they forget to uncheck this option -
Jeff Frischkorn
commented
The new option to integrate with Office 365 is welcome. However, we would like the ability to control whether that integration is checked or not. We have schedulers who create meetings for other people and if they forget to uncheck the box, the meeting ends up in their calendar. it would be nice to control this at a system or even user level.
