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Screens & Device Hub

82 results found

  1. Visibility of buttons on is poor for V2 screens

    When extending the meeting on V2 screens, it is very difficult to view the buttons due to black background - UKIB

    1 vote

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  2. S/N to show in device hub and on screen

    Inventory and short checks are not easy to do as all devices are only having the S/N indicator as a sticker on the backside.

    It would be much easier for onsite services to get the S/N of a device without grabbing it from the wall. There should be an option to display the S/N on the device screen as e.g. most of the Android devices are doing in system info.

    The device health page should show the S/N beside the Mac Address. This would help to have an easy S/N to room mapping possible.

    2 votes

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  3. Meeting Room Screen - OAuth Timeout

    The meeting room screens lose their OAuth registration after only 3599 seconds (1hr) - This is way too short of a time.

    This timeline needs to be extended to 24hrs.
    There also needs to be a way to re-auth the devices without needing to sign in via MSFT for each device.
    If an entire building loses connectivity due to an outage for more than 1hr, and there are 50-100+ screens, the impact of needing each screen to be touched individually either in person or remotely, is not realistic or feasible. This definitely needs addressing as this just happened to us…

    2 votes

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  4. Room screen reporting

    We are currently testing room screens and would like to be able to view reports for the screen usage

    1 vote

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  5. Need to have DNS2 field in Condeco Room V2 Screen Static IP network configuration page

    Integrating DNS2 can provide several advantages, such as redundancy. a DNS2 as our backup. If one is unreachable, the other automatically steps in to answer queries. That way, Condeco Room V2 screen is always accessible.

    1 vote

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  6. Rotate V3 Desk Booking Displays

    Not all desks would like the device to be on the end, some would like them to hang on their cubicles. Currently the displays are upside down and they rotate when the screen is mounted up.

    1 vote

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  7. The Device Hub Application is not listed as a Secure APP on Microsoft Intune

    The Device Hub Application is not listed as a Secure APP on Microsoft Intune, and one of our clients was concerned about the Condeco Application's security. They accepted the application as an exception for a period but requested that this must be added ASAP for Global Approval.
    We believe that the Device Hub has all requirements for this MS approval the same way the Condeco Mobile APP Enterprise has and is listed in MS.

    9 votes

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  8. Condeco Room Screens do not have support for the Brazilian Portuguese and Spanish Language.

    Condeco Room Screens do not have support for the Brazilian Portuguese Language.
    We have several screens running in Brazil, and the user has to understand other languages to use them. It causes mistakes during the use.
    Best
    Anderson Benite
    WiserXP

    7 votes

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  9. Room Screen do not have GMT-3 for SĂŁo Paulo - Brazil

    The Room Screen does not have a GMT-3 for SĂŁo Paulo city in Brazil or any other city in Brazil.
    We have to ask the client to use other cities available, but we have problems because each country has different daylight saving schedules.

    6 votes

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  10. Android screen does not allow you to choose what requires authentication

    Enterprise portal allows you which functions you want to authenticate for but Android portal does not. We need to be able to book from a screen without authentication but not allow a user to end or delete someone else's meeting. Currently, users are able to end someone's meeting without authenticating causing issues

    1 vote

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  11. Condeco Kiosk - Floorplans Coloured

    The condeco kiosks right now are able to show floorplans that we upload and markup via the portal.
    However the floorplans are not colour enabled, meaning if we have neighbourhoods listed on floorplans that are uploaded, or differentiable coloured items, the kiosk cannot mask them!

    Would be a struggle to a one-time visitor trying to understand where certain neighbourhoods are from a black and white map?

    2 votes

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  12. collett.maxwell@macfarlanes.com

    Default Landing Page
    We would like to change the status on the welcome page to read 'I'm at Macfarlanes LLP' for all users without requesting each user to change their status and for it to remain in situ. We realise that if the user does not have any meetings booked for that day then it assumes you're working remotely which is not always the case.

    1 vote

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  13. Ability to filter between calendar services within the device health screen.

    At our company we have different calendar settings within our tenant. When looking at the device health tab it puts all signs within the tenant in together, but we would like to add a filter to the existing filters to allow us to differentiate the screens based on which calendar setting they are attached to.

    2 votes

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  14. End multi room booking: either all rooms or just a single one

    Possibility that the user is asked if he wants to end only the current room or all the rooms booked in the meeting

    1 vote

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  15. Connect a single room with multiple screens

    Connect a single room with multiple screens

    For large rooms it is helpful to connect multiple screens. For example one screen/tablet on entrance A and one on entrance B. With the actuall software version this is not longer possible, only one screen can be used. So we cannot change the defective screen and have to use only one. In the past with older versions it was usable. Referenced at support case: 00054433
    We would be happy and many other customers as well, when the functionality to use multiple screens on a single room will be restored and implemented asap.

    4 votes

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  16. Restart groups of devices

    Where there may be multiple devices listed under the "heartbeat not received" section on the Connect Screen Manager, it would be beneficial to have the ability to restart a group of devices rather than having to click on each device listed & restart it individually.

    6 votes

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  17. Connect a single room with multiple screens

    Connect a single room with multiple screens

    For large rooms it is helpful to connect multiple screens. For example one screen/tablet on entrance A and one on entrance B. With the actuall software version this is not longer possible, only one screen can be used. So we cannot change the defective screen and have to use only one. In the past with older versions it was usable. Referenced at support case: 00054433
    We would be happy and many other customers as well, when the functionality to use multiple screens on a single room will be restored and implemented asap.

    3 votes

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  18. Add custom messages to screens

    It would be good if we could add custom messages to the meeting room screens, such as "Projector is currently not working, IT aware". If the room is closed, perhaps the closure message that we set on the portal could be displayed too, i.e. "Closed for refurbishment".

    8 votes

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  19. Ability to use the Screen as display for personal space

    It would be nice if the screen can work on Meeting and Personal Spaces as well so it doesn't take up the whole day calendar of the person that wants to use a certain room

    2 votes

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  20. Should be able to generate QR codes from the Condeco system

    We should be able to generate QR codes directly from the Condeco admin. It is a huge amount of work to generate the Excel codes and then create a mailmerge in Word to create the codes. There must be an easier and quicker way to do this from the admin console.

    2 votes

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