Skip to content

How can we improve our Screens and the Device Hub?

← Screens & Device Hub

Mac Address code

Please can you create a code on the desk readers to display the Mac Addresses? If I have a number of desk readers not working - support always asks for MAC addresses, and I absolutely detest take the screens apart for the address.

7 votes

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close

We’ll send you updates on this idea

Christopher Retford shared this idea  ·   ·  Report…  ·  Admin →
Completed  ·  CONDECO ADMIN responded  · 

We’ve recently introduced a special admin PIN which can be entered onto the screen to show details such as its MAC address, ResourceID and version information. Simply enter the PIN “A40E11” on the device.

You’ll need to be on firmware version 1.1.4 so please contact Condeco Support if you need assistance updating your screens.

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close
Submitting...
An error occurred while saving the comment
  • AdminRichard Gladwin (Product Manager, Condeco) commented  ·   ·  Report

    Hi,

    Thanks for your suggestion. We've recently introduced a special admin PIN which can be entered onto the screen to show details such as its MAC address, ResourceID and version information. Simply enter the PIN "A40E11" on the device.

    You'll need to be on firmware version 1.1.4 so please contact Condeco Support if you need assistance updating your screens.

Screens & Device Hub

Categories

Feedback and Knowledge Base

(thinking…)