PROBLEM TO SOLVE - When a visitor request is made through the 'Advanced' form, and the 'Purpose of Visit' = 'Internal', and the visitor is attributed to a meeting, the visitor is correctly added to the meeting as an attendee, but is incorrectly marked as an 'External' attendee on the meeting request form. It should inherit the 'Purpose of Visit' value (or at least the pass type) from the visitor form.

EXPLANATION FROM CONDECO - Working as designed. Purpose of visit (on Advanced Visitor Request form) and type of attendee (on meeting form) are different. Purpose of visit applies to meeting, not an attendee. Is meeting internal or external? Visitors (according to Condeco) are always assumed to be external, thus they are always added to meetings as external. Condeco considers internal as company employees (regardless of home office), and external as not part of company.

ADDITIONAL FEEDBACK - It is a bad assumption that visitors are always external. We are an organization with multiple offices worldwide, and it is common for folks to visit other offices. Internal (i.e. with the company but native to a different offices) versus external (i.e. not part of our organiztion; so clients, vendors, etc) visitors have different needs from our reception teams. Furthermore, if the Purpose of Visit applies to meeting and not the attendee(s), then why are the choices in the drop-down 'Internal Visitor' and 'External Visitor'? That is confusing if it is supposed to apply to the meeting type.

IN CONCLUSION - We would like the ability to add internal vs. external visitors, and to have that distinction carried to the attendee type on the meeting request form if the visitor is attributed to a meeting.