Admin notifications for bookings via Outlook
For booking requests through Condeco, our reception always receives a notification as it is cc'd in the email templates. There are no templates for booking requests via Outlook, which is why our reception does not receive any notification of the booking requests.
We ask you to introduce a function with which the admins will also automatically receive a notification for bookings via Outlook.
Thank you for the opportunity to share our suggestions for improvement with you. We hope that the function will be implemented soon.
Paul Hofer
shared this idea
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Thierry Cobon
commented
Same issue, we need to know when people book a manage room via outlook
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Darren Downes
commented
We are experiencing the same issue in our org, where we have managed spaces by an admin and their distribution list has been added to the email template. Currently if someone books a meeting via condeco web to the managed space, the group approver will receive the email template, however if the user books the managed space in outlook (smart calendar) , the email template does not get triggered. Would like to have the same experience for both outlook web and outlook.