Equipment mailbox integration with "Add to your Outlook Calendar" unchecked
Can the equipment integration continue to be supported when "Add to your Outlook calendar" is unchecked in Condeco Web?
We have a team that manages room bookings within the business who exclusively use Condeco Web.
While the "Add to your Outlook calendar" makes sense for individuals managing their own bookings it is clearly not applicable for our booking team to have hundreds of is meetings in their personal calendars that they have booked on behalf of others.
Therefore, by default, the team uncheck "Add to your Outlook calendar" (as Admins the default state of this is unchecked)
Support has verified that, by design, deselecting this option results in the discontinuation of support for equipment resource integration.
Prior to the latest O365 update, all bookings were automatically synchronised with the corresponding Equipment Mailbox. From my perspective, this alteration represents a reduction in functionality, rather than an improvement or a new feature request. This change has adversely impacted the user experience and has led to issues with equipment resource calendar and Condeco calendars being out of sync.
Matthew Unsworth
shared this idea
This will be available with Native Exchange Booking support at the end of Q4/early Q1.