591 results found

1. Unable to book rooms- when they are free

   unable to book meetings in between 2 bookings in conference rooms- even though there is availability!

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2. melinas@miltenyi.com

   Make monthly series booking possible for certain days of the week. For example, every third Friday of the month.

   7 votes

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3. Deleting a booking from Condeco web app should remove event from Outlook calendar

   Outlook created items if deleted from Condeco web app stay on the individual's calendar. This happens to all attendees on that invite. When deleted from Condeco web app it leave the teams meeting and the name of the meeting but removes the room. 

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4. Search by room, not only date

   Would be good to see a timetable of when a particular room is available.

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5. melinas@miltenyi.com

   Please make the selection of specific dates in a series booking possible again.

   4 votes

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6. no valid subscription

   Device showing "no valid subscription found
   "

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7. provisioning using smart groups

   Mass action for all device's.
   Or maybe use smart groups to deploy different actions/configs to different groups.

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8. The Data picker/Calendar field in (Meeting Spaces -> Find Bookings) should allow manual entry of date

   The Data picker/Calendar field in (Meeting Spaces -> Find Bookings) should allow manual entry of date; Currently the user is required to keep clicking on back icon on the calendar view and select the date. Condeco should implement the same Calendar Picker feature that has been implemented on "Find a Colleague" Page

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9. Personal Spaces - Flexi - Day Picker/Reoccurances

   The functionality of the 'flexi' option in personal spaces isn't really flexible. Let's update with a few features that we see already in other parts of Condeco.

   Flexi Needs:

   Days picker. and reoccurrence

   2 votes

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10. Set a default seating/setup style for linked meeting spaces

    We would like the ability to set the default setup style for linked meeting spaces. Currently the system seems to pick its own setup when a linked meeting space is added to the booking.

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11. Logout timing in non-configurable

    The reservation portal logs users out after a certain amount of time, and we are not able to customize when it times out and logs users out

    1 vote

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12. Different locations different booking options in terms of time

    Our office is open Tuesday through Thursday only, other locations are open Monday through Friday. We would like to be able to configure the location in the period of 3 days without much extra effort and lock the other two days permanently.

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13. Booking slots for e-charging stations

    We control our sites with Condeco. Unfortunately, we can not control our parking lots with e-charging station with Condeco, because there are only 1-2 slots, depending on the global setting. We would like to have the possibility to divide our parking spaces into 3 fixed slots per day.

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14. New Embedded dashboard is great!

    I absolutely appreciate the new embedded dashboard. One less window to close to go to the main page. Small but big improvement :) Thank you

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15. Device configure

    How to configure the new device

    1 vote

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16. Improved Feature Parity Across Booking Platforms

    Asymmetry causes a lot of support tickets for us. Not only does it add to confusion when you can book for a team on mobile but not on desktop, but this has broken some parts of our system.

    In particular, we can't enforce certain required information fields on Mobile. This is allowing certain reservations and setups to get much further than they should, disrupting workflows.

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17. walaa.doha@thermofisher.com

    Hello team, this is very critical and needs your immediate attention and action..
    Holiday Calendar is a simple and basic function that all calendars have, you need to improve your system and options to meet customer demand.
    It is a major thing when you have a booking system to mark or close rooms for holidays so the employees are aware that they can't make any bookings on those days.. and it is not practical at all that you can highlight or close the rooms for a date by date!! this should be applicable to adding multiple non-consecutive closure dates.

    2 votes

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18. Display a popup error message if any user is trying to move bookings within different groups via the advanced grid.

    Display a popup error message if any user is trying to move bookings within different groups via the advanced grid.

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19. Calendar

    I can only see the booking calendar for the current month. Why doesn't it give us any option to book out?

    2 votes

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20. Improvements to service delivery notification periods

    Hospitality require 48 hours to place food orders from their respective suppliers. This is non-negotiable from there side and they are very strict on it.
    It is vital that food orders placed in Condeco by the Users, adhere to the 48 hour rule, regardless of ordering or cancelling.
    NB Hospitality place their orders at 1130 a.m. so the clock starts ticking from that point

    Hospitality would have already paid for the food that has been ordered, and thus it still needs to be charged to Macfarlanes if a cancellation falls short of 48 hours’ notice

    • If a food order is placed in a booking, the booking must be 48 hours in the future
    • If a User wishes to cancel a booking that contains food, the cancellation can proceed if there is a minimum of 48 hours’ notice
    • If a User wishes to cancel a booking containing food and that booking is scheduled to take place in less than 48 hours, the cancellation must not be able to go ahead (From a User Profile)
    • The User would then have to send an email to FOH expressing their wishes to cancel.
    • Front of House will then take the necessary steps to place the booking in the Charging Column.
    • Only Global Admin profiles must have the rights to cancel an existing booking outside of the 48 hour rule

    OUR ACTIONS

    • We have been working in Application Set Up/Resources to find away to set up a rule that prohibits Users from cancelling food orders.
    • We have been successful in ticking certain parameters that prevent cancellations from taking place for Mondays, Tuesdays and Wednesday mornings.
    • The issue we are having is that food must be booked by 1130 (48 hours in advanced)
    • Condeco is including the weekend in the 48 hours we have set in the back-end and thus the system is allowing food bookings to be placed outside of timing rule.
    • Example: If a booking is placed on Friday for a Monday meeting, that is not 48 hours as we are working to a 5 day week. If the booking was for Tuesday post 1130, that would be acceptable
    • So far we have been unsuccessful in removing the weekend from the calendar in the back-end and food bookings are allowed to be placed and cancelled, which is causing a lot of disruption and extra work

    DESIRED OUTCOME

    We need the system to be able to automate the prevention of food bookings and the cancellations of bookings containing food within the 48 hour time limit we set in the back-end
    • Global Admin rights must be the only access credentials that can carry out those actions outside of the 48 hours

    Hospitality require 48 hours to place food orders from their respective suppliers. This is non-negotiable from there side and they are very strict on it.
    It is vital that food orders placed in Condeco by the Users, adhere to the 48 hour rule, regardless of ordering or cancelling.
    NB Hospitality place their orders at 1130 a.m. so the clock starts ticking from that point

    Hospitality would have already paid for the food that has been ordered, and thus it still needs to be charged to Macfarlanes if a cancellation falls short of 48 hours’ notice

    • If a food order… more

    1 vote

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