When an SSO authenticated account is reactivated, remove email requesting new password
When an SSO account is deactivated, when the Reactivate button is clicked, the user is sent an email with their account details asking them to create a new password.
This email is irrelevant when the user is being authenticated using ADFS SSO and can lead to confusion and also generating a second forms based account that leads to issues with duplicate accounts with the same email address.
If the account is SSO based, then when Reactivate button is clicked, the account should just be re-enabled and ultimately avoid these emails being generated.
Addendum:
Question that might be asked is: How does an SSO account be set as suspended?
Peter Scobbie
shared this idea
We are delighted to tell you that these features are now available in our latest release.
We will need to update your site to the latest version, so please contact Condeco Support to arrange a time and date that is suitable for your business.
Thank you for continuing to raise ideas on UserVoice.
