Advanced Booking Grid: The option to choose if ‘amendment’ emails automatically get sent to the host of the meeting
When our admin teams perform frequent actions such as moving a room from one group to another or copying a booking from one place to another there is currently no functionality to stop emails going out to the host (i.e. the holder of the original booking).
My team is swap rooms around frequently and sometimes place it back in the original room
I would like to have the ability at all times to decide what mail goes out and when. Like a button to send confirmation and one for send update or something..
A. The system automatically sends emails depending on the actions of the administrator. It would be helpful if all e-mails are optional
B. The system automatically sends emails to the host of the meeting and we want this either disabled or the ability to enable/disable from sending to the host.
C. There is currently no option on the frontend to stop emails going to the host if extended from booking grid now.
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Pierre-Yves commented
When asked for notification send select "No" this will not trigger the booking confirmation mail however it will trigger the amendment email, the user should have the right to decide or not.
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Peter Scobbie commented
If you alter any of the email alerts from the Group Admin section, you can remove the Host from any email alerts going out from the system.
This is best practice that only emails should go to the booker or requestor's and not the Hosts.
Please let me know if you'd like to see how to do this and other cool features you can format the email alerts to do with Outlook rules etc.