Kiosk pre-selected desk shouldn't be booked until user confirms
Kiosk pre-selected desk shouldn't be booked until user selects "Confirm and Exit"
If the user opts to book a different desk to the one that has been pre-selected then, without this change, the user receives 2 confirmation emails. As is stands, this causes unnecessary email traffic and confusion for the user. It is also not consistent behaviour for the kiosk.
John Metelerkamp
shared this idea
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Issam Assaka
commented
I agree - It would be better to let the user select the preferred desk or office then auto-allocate a random desk without user confirming the booking...
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Frank Calderon
commented
I agree. This is confusing for the user and needs to be changed. We may need to create a sign for the kiosk explaining this behavior to users.
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Francesca
commented
Users prefer it if they will be allowed to select desks themselves and not auto-allocate the desk to them. And the behaviour should be similar to the web and mobile app.
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Enterprise Gadmin
commented
When user clicks on "Book A Desk" from Desk Kiosk, a desk is booked by default.
We would prefer if the desk can be selected by the user.Also, a booking notification for the the default Desk booked and cancellation is sent out to he user which was not actually booked (default desk) and looks misleading over mail
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Peter Scobbie
commented
I agree - this behaviour is incorrect on the kiosk. You should be able to pick the desk you want just like the Web App and then confirm it.