whole day
Whole day configuration and check-in period.
Whole day booking had been selected to ensure a one person, one desk booking per day such that COVID-19 cleaning procedures are integrated with the release of the desk.
When a whole day is selected in advanced/global setup/desk booking, the check-in period in the application setup in groups is also changed to reflect one period, that being AM. This only has a time limit of 11:59AM. If there are afternoon shift staff booking a desk and they are not in to check in by 11:59AM, their desks are bumped.
The system can be configured to be an AM/PM period but that runs the risk of two people booking the same desk, one for AM and one for PM. If the AM user releases the desk and it has been marked for cleaning, chances are the desk is not cleaned and the PM slot will be bumped.
A solution for this whole day configuration would be to allow a greater time limit in the groups check-in time, enough to allow an afternoon shift staff to check-in without the risk of the desk being bumped.