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82 results found

  1. Ability to see how may licences available and how may used

    Connect customers do not have the ability to see how may licences they currently have and how may are being used.
    If there was a way to show this information then Connect customer would not need to contact the CSM /Support or Finance to ask for this information. This will allow them to plan better and know when to purchase additional licences.

    Currently this option is only available to customers using Enterprise 3.4. in the About tab

    2 votes

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    Accepted  ·  0 comments  ·  Admin →
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  2. Room usage statistics

    We have several apps which control our meeting rooms and show in our dashboard. We wish to get statistics for the meeting room usage for only 9am to 5pm on Monday through to Friday (our office opening times) but it seems that the statistics are for 12 hours a day and 7 days per week. Please can you enable a feature to be able to select the days of the week and time per day so that the statistics can match our office opening hours and do not skew the data? Thanks

    10 votes

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  3. Bulk Update/Delete users

    I can Bulk-Upload users to the web portal, however I cannot update/delete users this way - e.g. when a RFID card changed, the user changed his/her name or a user has left the organization.
    So there is either an update/delete existing users missing (e.g. via a delete user flag) or a "bulk delete non-admins" button.

    9 votes

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  4. License Count on portal

    Need to have the License information available to the admin users. It would be great to be able to pull available license count from this portal so that we do not run into license errors on the screens.

    16 votes

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    1 comment  ·  Admin →
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  5. RFID syncing

    We use RFID cards for multiple systems - door security, badging to get our print outs at printers, etc. They all pull the badge information from AD or from the door security database. App makes us register every card again which is very annoying

    I would like the badges to auto enroll and sync from an AD attribute instead of having to be manually enrolled each time.

    12 votes

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  6. Ability to bulk update screen background

    Applying the same background (DEFAULT) to all screens at the same time, without having to go and select on each panel under screen theme

    13 votes

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    1 comment  ·  Admin →
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  7. Implement the ability to view license information via the portal

    The number of licenses on an account / renewal date is currently not visible to customers. This is not desirable and has caused outages for us when there has been some error on adding new licenses to our account. We suggest this information should be visible on the Connect portal to assist with purchasing / licensing.

    8 votes

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  8. RFID (badge) and PIN manageable from portal

    Make user PIN available to view on connect portal & allow us to delete badges from a users account. When users update their badge for the RFID reader it would be better if we could make the change without involving the end user.

    30 votes

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  9. API for design our own reports

    API for design our own reports

    6 votes

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  10. 9 votes

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  11. 2 votes

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  12. Ability for every user to be able start/end meetings with RFID card

    At the moment it is only possible for the organizer/host to start/end meetings on the screen with transponder card.

    The other possibility would be to allow everybody to start meetings without authentication.
    It would make sense to implement the possibility of authentication by transponder card for every user synced to the system (Example: Personal assistant has booked the room)

    15 votes

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    Accepted  ·  Max Nealon responded

    The development of this feature is currently underway and we expect to be able to release it during Q4 2020.

    The authentication of the card and the permissions of the holder will be pushed to the calendar service.

    Assuming the card holder has permission to Start/Stop the meeting, then the screen will allow it.

  13. Differentiation between Setup time and Meeting time

    The problem is that from screen perspective the Setup time counts as Meeting time.

    If the Setup time of a room is defined "15 minutes" and meetings in general are cancelled after 15 minutes without starting them on the screen, they will be cancelled at the moment when the meetings normally start.

    By now the only solution is to set the time after which the meetings are cancelled automatically to e.g. 25 minutes - if a meeting requires a setup time of 30 minutes it will be cancelled all the same.

    29 votes

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  14. A 3rd option in Screen display to show a webpage as a screensaver after period of inactivity

    If you go into the portal, you can currently only choose to display a Resource or webpage.

    It would be nice if there was a third option for a webpage to behave as a screensaver after a period of inactivity e.g. 60 secs.

    Then, when the screen is touched it goes back to being used for booking

    Customers with screens in public places particularly would like this feature.

    3 votes

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    New  ·  0 comments  ·  Admin →
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  15. ID Badge Registration Option via Help Button

    Ability to register new user and their badges without having to book a meeting.

    User walks up to Condeco Device, presses Help Button.

    Selects Register ID & Badge

    Enters Condeco Pin and scans their ID Badge.

    Done.

    4 votes

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  16. Check in button should not immediately toggle to End button, or End button should have a confirmation

    On several occasions screens have not immediately responded to the pressing of the 'Check in' button and users have pressed it several times and accidentally pressed 'End' and immediately ended their meeting. Consider moving the 'End' button, delaying the toggle from 'Check in' to 'End' or - and probably the best option - add an 'Are you sure?' confirmation when pressing the 'End' button.

    5 votes

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  17. Show room capacity on screens

    If room capacity is known (i.e. Exchange supports this attribute of a room mailbox) then add a feature to optionally show room capacity on screens. A small icon with capacity overlaid would suffice and not take up too much space on the screen.

    17 votes

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  18. Ability to change the font size in the screen display profiles

    In essence what it says in the title. It would help some with visual impairments if we could change the size of the font in screen profiles.

    13 votes

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  19. Reminder before meeting room is released

    Currently, we get an email telling us that the room has been bumped because it wasn't started from the screen.

    We would like a reminder that it is about to be bumped unless we start it from a screen

    The meeting organizer would then have the chance to check in before the room is released.

    40 votes

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  20. Ability to add videos or more features to the panel background

    Currently only able to add images as the background if you want to brand the panels. Would be great if could add videos and other features instead of just an image.

    14 votes

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    1 comment  ·  Admin →
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