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86 results found

  1. RFID (badge) and PIN manageable from portal

    Make user PIN available to view on connect portal & allow us to delete badges from a users account. When users update their badge for the RFID reader it would be better if we could make the change without involving the end user.

    30 votes

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  2. Differentiation between Setup time and Meeting time

    The problem is that from screen perspective the Setup time counts as Meeting time.

    If the Setup time of a room is defined "15 minutes" and meetings in general are cancelled after 15 minutes without starting them on the screen, they will be cancelled at the moment when the meetings normally start.

    By now the only solution is to set the time after which the meetings are cancelled automatically to e.g. 25 minutes - if a meeting requires a setup time of 30 minutes it will be cancelled all the same.

    29 votes

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  3. Reminder before meeting room is released

    Currently, we get an email telling us that the room has been bumped because it wasn't started from the screen.

    We would like a reminder that it is about to be bumped unless we start it from a screen

    The meeting organizer would then have the chance to check in before the room is released.

    40 votes

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  4. Display the number of participants on the screen

    We would like the screens to display the number of participants in a meeting.

    4 votes

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  5. Give the ability to make anonymous on screen bookings and restrict End or Delete to PIN only

    When setting up the screen profile, you can only set PIN required for End or Delete booking when Book is also set to PIN required.

    Pin required should be able to be switched off so anonymous bookings can be made on the screen by users. You should have the ability to then set PIN required for End or Delete so this prevents any user ending or deleting other users bookings.

    5 votes

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  6. License Count on portal

    Need to have the License information available to the admin users. It would be great to be able to pull available license count from this portal so that we do not run into license errors on the screens.

    16 votes

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  7. Ability for every user to be able start/end meetings with RFID card

    At the moment it is only possible for the organizer/host to start/end meetings on the screen with transponder card.

    The other possibility would be to allow everybody to start meetings without authentication.
    It would make sense to implement the possibility of authentication by transponder card for every user synced to the system (Example: Personal assistant has booked the room)

    15 votes

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    Accepted  ·  Max Nealon responded

    The development of this feature is currently underway and we expect to be able to release it during Q4 2020.

    The authentication of the card and the permissions of the holder will be pushed to the calendar service.

    Assuming the card holder has permission to Start/Stop the meeting, then the screen will allow it.

  8. Ability to bulk update screen background

    Applying the same background (DEFAULT) to all screens at the same time, without having to go and select on each panel under screen theme

    13 votes

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  9. Bulk Update/Delete users

    I can Bulk-Upload users to the web portal, however I cannot update/delete users this way - e.g. when a RFID card changed, the user changed his/her name or a user has left the organization.
    So there is either an update/delete existing users missing (e.g. via a delete user flag) or a "bulk delete non-admins" button.

    9 votes

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  10. RFID syncing

    We use RFID cards for multiple systems - door security, badging to get our print outs at printers, etc. They all pull the badge information from AD or from the door security database. App makes us register every card again which is very annoying

    I would like the badges to auto enroll and sync from an AD attribute instead of having to be manually enrolled each time.

    12 votes

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  11. Show room capacity on screens

    If room capacity is known (i.e. Exchange supports this attribute of a room mailbox) then add a feature to optionally show room capacity on screens. A small icon with capacity overlaid would suffice and not take up too much space on the screen.

    17 votes

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  12. Ability to change the font size in the screen display profiles

    In essence what it says in the title. It would help some with visual impairments if we could change the size of the font in screen profiles.

    13 votes

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  13. Room usage statistics

    We have several apps which control our meeting rooms and show in our dashboard. We wish to get statistics for the meeting room usage for only 9am to 5pm on Monday through to Friday (our office opening times) but it seems that the statistics are for 12 hours a day and 7 days per week. Please can you enable a feature to be able to select the days of the week and time per day so that the statistics can match our office opening hours and do not skew the data? Thanks

    10 votes

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  14. Option to remove the "Touch anywhere to begin" screen

    When using the kiosk, the majority of users walk up and immediately scan their badge without realizing that they have to touch the screen to begin. They then will have to touch the screen and rescan their badge. It would be helpful to remove the touch anywhere to begin screen and have the kiosk wake up on the scan badge screen.

    3 votes

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  15. Set down time as part of meeting

    Currently on the Android screen the set down time is added on the panel, which allows the end user to think they can stay in the room for that duration.

    i.e an end user has booked the room 12:00-14:00pm the panel will show 14:30pm as there is a 30 min set down time to allow us to turn the room round ready for the next meeting.

    This causes alot of issues and arguments with the clients as they think they can stay in the room all that time.

    2 votes

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  16. 9 votes

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  17. Implement the ability to view license information via the portal

    The number of licenses on an account / renewal date is currently not visible to customers. This is not desirable and has caused outages for us when there has been some error on adding new licenses to our account. We suggest this information should be visible on the Connect portal to assist with purchasing / licensing.

    8 votes

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  18. Ability to see how may licences available and how may used

    Connect customers do not have the ability to see how may licences they currently have and how may are being used.
    If there was a way to show this information then Connect customer would not need to contact the CSM /Support or Finance to ask for this information. This will allow them to plan better and know when to purchase additional licences.

    Currently this option is only available to customers using Enterprise 3.4. in the About tab

    2 votes

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  19. API for design our own reports

    API for design our own reports

    6 votes

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  20. Disable auto bump if screen is offline

    If the screen is not online (network issue for example), our users are not able to check in (auto bump), so the meeting should not be automatically ended. The resource's profile should be updated to no profile temporarily.

    29 votes

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