Email notification in HTML Format
Room Booking confirmation/notification to be sent as HTML or Rich Text format to make it look more professional.
We want to add company logo and formatted text to emphasize important information.
We want to include important web links such as office location.
We also want to include some infographics in the email if possible.

-
Carine Fosse commented
Have we had any updates on this post? Is it still under consideration? we would also need to have control over the formatting of the email notifications as they don't currently look good. Also, there is no consistency in terms of font and format between notifications (desk released, bumped, booked etc). Thanks
-
Nathan Kennedy commented
the ability to not be able to edit the bump/release emails (where we can edit the others) is odd too, we have to get support involved (at a cost too...) to do something that we should be able to do.
And the bump/release ones cannot be HTML whereas the others can be (its a bit fiddly to get working though) -
David Pay commented
Yes I agree, we should be able to change the email templates as they are only rich text and should be customized.
-
Nathan Kennedy commented
we have this working fine? Admittedly the company image had to be hosted, but was hyperlinked into the HTML content, and it pulls in the dates, and other variables in ther fine.
-
Marc Stricker commented
I'd like to have more control over message formatting in the various emails, messages and the Welcome Screen in Condeco.
Allowing for rich text or HTML style formatting would allow us to present a more professional look and feel to messages and email and could allow is to include hyperlinks so employees can be directed to additional notifications, resources or information as needed.
-
Peter Scobbie commented
I agree. I reckon there should be a master set of templates that all the groups inherit from, meaning a single change to the email templates is instantly reflected across your environment.
They should be email templates based on HTML with greater customization and should allow you to be flexible with the information that can be placed inside the system.
You should also be able to create custom email tags, to pull information through from the application and then use those custom tags in your own templates.
-
Almarni Khan commented
See case: ENSD-22963
-
Almarni Khan commented
Email templates are currently bland and don't always give the information required.
Templates should be in a format so they can be tied into the company branding. Currently HTML does not support this.
Difficult to update templates, to provide required fields of information in the group admin section. For example, When booking a desk, the date is left blank, the from is left blank and the to is let blank. So people receiving these don't know the date and times of their booking.
-
Bernhard Eismann commented
<div style="color: #6f6f6f; font-family: 'PT Sans', Arial, sans-serif;">
<h3 style="color: #384b68;font-weight: normal;">Deine Anfrage zu der unten stehenden Buchung musste leider abgelehnt werden. Nachstehend erhälst du weitere Informationen. Vielen Dank für dein Verständnis.</h3><hr style="border:0; border-top: 1px solid #2c7799;" />
<b>Grund der Ablehnung:</b> <booking:rejectionReason><b>Betreff:</b> <booking:title>
<b>Gebäude:</b> <booking:location>, <b>Stockwerk:</b> <booking:floor>
<b>Raum:</b> <booking:room>
<b>Datum:</b> <booking:startdate> <b>von</b> <booking:starttime> Uhr <b>bis</b> <booking:endtime> Uhr<b>Gebucht von:</b> <booking:bookedby>
<b>Organisator:</b> <booking:host>
<b>Anmerkungen:</b> <booking:notes><b>Teilnehmer:</b> <booking:numberattending>
<booking:host>, <booking:attendees:name><b>Catering:</b>
Bestellung über unser Einkaufstool
<services:foodWithNotes><b>Ausstattung:</b> <services:equipmentWithNotes>
<b>Material/Lieferungen:</b> <services:suppliesWithNotes><b>Terminserie:</b> <booking:recurrence:dates>
</div><!-- Start: Logo --><div style = "position:relative; width:200px; height:111px; float:right;"><img src="https://Dein_logo.jpg" width="200" height="111"/></div><!-- End:Logo -->
-
Chris Rosado commented
For those without eh outlook add-in, if there was a calendar attachment which a user could open to quickly save to their calendar. That would help as well as the suggestion above.
-
admin15082 Lucas Menuzzi commented
that would be a big topic for us, too.
The formatting of the mails at the moment is not nice at all.
It would be really good if this proposal were implemented.