Meeting Notifications - Wording for the 5 minute reminder
Condeco release notes:
"We've added a new option to the meeting reminder on the booking form. You'll now be able to select 'just before meeting start' to get a reminder about 5 minutes before your meeting starts."
This is a good idea however it would make more sense if the wording was "5 minutes before meeting start".
Our End Users like everything very clear and concise.
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Mark Lovegrove commented
Is this Just before meeting start option still in the system? One of our users found the screenshot in the guide - https://knowledge.eptura.com/Condeco/06-Configuration/Application_setup/085-Global_settings/Configure_meeting_reminders and we do not have this in our system. Support have told me it isn't possible to configure reminders and that I come here to request an update. So is our system missing functionality or is the online user guide out of date?
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Hi,
Thanks for the comment on our new addition to the meeting reminder. It's a valid point.
We chose 'just before meeting start' as it may be a few minutes more or a few minutes less that 5 minutes due to the way our email task scheduler runs in configured periods. If users see '5 minutes' then we felt that they may rely on it being exactly 5 minutes each time.