The cancellation link shared in the booking confirmation email sent when a user books a room via OWA (RF) should be make clickable
- A User books a Meeting Room via Room Finder from OWA
- The User receives a Booking confirmation email from Condeco
- At the bottom of the booking confirmation email, there is a cancellation link
- This Cancellation link is deep-linked and the user simply has to click on the link which opens up Condeco Web Application and click on Cancel button which cancels the booking
- However when a User books a room via OWA (RF), the booking confirmation email that the user receives has the cancellation link, but its not clickable/deep-linked
- The user has to manually copy the entire URL, paste it in a browser address bar and when the Web App opens, he/she can then click on the cancel button
Suggestion is to make the cancellation link clickable
2
votes
John Wilson
shared this idea