Vendor Management
29 results found
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Add the option to exclude Saturdays and Sundays for catering
Excluding Saturdays and Sundays when catering items.
All catering needs to be requested 24 hours in advance.The system thinks the weekend (Saturday & Sunday) are working days, so if you want to request catering for Monday, this can be done until Sunday morning instead of Friday morning. Is it possible to change it in the system
9 votes -
Vendors are logged out too fast
Vendors are logged out too fast, and when an iPad is displayed in a common area like a kitchen for instance, the user (Chef) may not always be around to refresh and re-login. There should be the possibility of determining up to an 8-hour period of time before logging out vendors.
13 votes -
Give vendor the ability to refuse a catering booking
When the vendor receives a new booking, he can only take charge of it (accept, on its way ...), but he can't refuse it (for exemple if the informations are wrong, if an article is temporary unavailable ...).
Currently the administrators can refuse the booking of a room with an explanation sent by email. Can we do the same thing for catering ?7 votes -
Ability to set a time frame in the day for a catering item. E.g. Continental Breakfast available from 8am-11am
Currently you can only set dates for when an item is available, it would be great if you can set a time for certain items as we would rather not have breakfast offered for the whole day.
Example:
Our catering hours are only from 09:00-17:00 however rooms can be booked outside of this time. There is currently no way of locking this down and therefore currently users can order catering outside of this time which can lead to issues.Additionally, particular items such as breakfast should only be available for certain hours.
17 votes -
Highlight changes that were made in the booking modification emails
When a vendor receives a booking modification email, they do not know what changes were made to the booking - if the change could be highlighted in the email it would make it possible for them to figure out what changed. This is an extremely important feature for our catering team.
27 votes -
Global Vendor
The idea would be to have a Global Vendor who can see in the dashboard all requests of all vendors of every category.
9 votes -
Allow regular users to be Vendors
Our IT and Catering staff are both users and vendors. They currently need to have multiple logins to perform all of their activities. Allow assigning a regular user to a vendor, then merge the vendor portal as a new section of the web app instead of its own separate one. That way a user can pick if they're booking a room or managing services.
24 votes -
Vendor Dashboard Status Reset
It would be good to allow the vendor manager to reset or go back a step to change the status of items on the dashboard
Sometimes the vendor has made an error and changed the status of the wrong room ie delivered and then can't change back to in-progress etc.6 votes -
Vendors should be able to reject a catering request and provide feedback to the user as to why it was rejected
Currently, if a vended item is not available or if the request from the user cannot be met, the vendor must contact the user directly to cancel the item.
Vendors should be able to reject a catering request and provide direct feedback (through an email) to the user as to why it was rejected.
11 votes
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