80 results found

1. Enhancement with Synch engine for filtering out Notification from O365

   Team,
   This is being highlighted with the CSM and product team . I am raising this FR request for an existing issue which is creating noise across amendment notification which is coming from Exchange. This needs to be factored across Product team so that enhancement can be done with Synch engine to improve the service by filtering out noise coming from O365 interface. Idea which has been discussed with Product team "• Condeco Sync could check for meeting changes in the data source and then NOT send the notification on to the API (ICONICS) and also triggering the email sending. " The issue has been creating lot of noise where with an existing integration with ICONICS with Condeco ==Exchange Synch, notification keeps on triggering from Exchange being passed to roamer app(ICONICS) even user has not done any changes to the booked meeting. We need this issue to be prioritized as lots of user noise with the meeting experience.

   Team,
   This is being highlighted with the CSM and product team . I am raising this FR request for an existing issue which is creating noise across amendment notification which is coming from Exchange. This needs to be factored across Product team so that enhancement can be done with Synch engine to improve the service by filtering out noise coming from O365 interface. Idea which has been discussed with Product team "• Condeco Sync could check for meeting changes in the data source and then NOT send the notification on to the API (ICONICS) and also triggering the email sending.… more

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2. Allow PurposeOfVisit in Visitor_CreateVisitor_V1 API to allow other values

   The Visitor API has been designed to support UnKnown = 0, InternalVisitor = 1, ExternalVisitor = 2 and no other values. Suggest to enhance this feature as it does not make sense to have only 2 values accepted.

   5 votes

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3. Outlook Sign in URL

   Hi, It would be good if admins could prefill or define the Condeco URL for users and also remove the need for a verification email.

   4 votes

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4. Provisioning of administrative roles (Global Admin, Country Admin e.g.) via API

   Currently, it is not possible to provide admin roles to users via external API (SCIM).

   Idea is to manage these over Azure/AD groups in the same way like group mapping for restricted ressources.

   8 votes

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5. Fully manage Condeco Connect screens via an API

   It would be amazing if we could do the following via an API for Condeco Connect:
   - Get all devices in a given regions and on a given floor
   - Set device settings for a given device
   - Manage admin accounts: Get, Add and Remove
   - Restart a device

   Essentially mimic what you have in the Condeco connect management portal.

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6. Desk Cancelation API Endpoint

   This will allow an external system to use the API to see which desks are canceled at a given date/time. In our scenario it will help to manage parking space (via desk booking) and have proper billing via thirs party application.

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7. We need to add the host racfid field to the Azure table data so that data lake condeco data and source applications data can be compared

   We need to add the host racfid field to the Azure table data so that data lake condeco data and source applications data can be compared

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8. Retrieve all Users in a Group via SCIM API

   Customers would like the ability to retrieve the list of users that are assigned as members of a user group in the SCIM API.

   15 votes

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9. API: Visitor Listener - Multiple Visitors in one notification and Multiple Ids for Visitors over multiple days

   Due to the way visitors are created in Condeco there is a visitor id / record created for everyday a visitor is visiting. This means any action will send multiple Ids in a single notification. Equally if a meeting is created and multiple visitors are created in that meeting, a notification is sent for multiple visitor ids for multiple visitors.

   In most use cases of the visitor listener I would imagine the applications they are posting to are doing some sort of deduplication of this data as they will only need one Id per visitor to retrieve their information. As there is no way from the visitor notification to determine if the ids are for multiple days of one visitor or many visitors of one meeting a workaround need to be put in place. This is to loop through the IDs getting the visitors name by the getVisitorsbyID endpoint and then checking if the current name is the same as the previous name. As names can be nonunique this is not a perfect solution. This solution also massively increases the API calls required

   This could be solved in a few ways:

   Firstly the listener could only post one notification per visitor. This would keep the idea of multiple ids for one visitor over multiple days however it would create a notification per each visitor created via the create meeting form

   If the above is not a potential solution a id could be added for each visitor so that they can be deduplicated based on this e.g:

   Multiple Visitors -
   [{'VisitorId': 1460985, 'Action': 1, 'VisitorNotifId': 0}, {'VisitorId': 1460986, 'Action': 1, 'VisitorNotifId': 1}, {'VisitorId': 1460987, 'Action': 1, 'VisitorNotifId': 2}]

   One Visitor over Multiple Days -
   [{'VisitorId': 1460985, 'Action': 1, 'VisitorNotifId': 0}, {'VisitorId': 1460986, 'Action': 1, 'VisitorNotifId': 0}, {'VisitorId': 1460987, 'Action': 1, 'VisitorNotifId': 0}]

   Due to the way visitors are created in Condeco there is a visitor id / record created for everyday a visitor is visiting. This means any action will send multiple Ids in a single notification. Equally if a meeting is created and multiple visitors are created in that meeting, a notification is sent for multiple visitor ids for multiple visitors.

   In most use cases of the visitor listener I would imagine the applications they are posting to are doing some sort of deduplication of this data as they will only need one Id per visitor to retrieve their information. As… more

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10. API get desk details

    While you can use the POST Desk API endpoint to create and modify desks, you are unable to verify the information that currently exists on a desk. It will help customers keep the desks updated with the right values if they can retrieve the current desk information. Information customers are looking for are:
    - External ID
    - Resource Group
    - Assigned User
    - Any other data element provided in the POST request

    13 votes

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11. Allow PurposeOfVisit in Visitor_CreateVisitor_V1 API to allow other values

    The purposeOfVisit API has been designed to only support UnKnown = 0, InternalVisitor = 1, ExternalVisitor = 2. Does not allow other values to pass through which is quite cumbersome.

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12. Default floor and group in SCIM API

    Customers would like the ability to set default location values for users in the SCIM API. This would include not just the country and location, but also the floor and group. This would be on parity with the user important process for provisioning users in the application.

    12 votes

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13. An API to delete a desk

    To support and automate the office reorganization process we urgently need the technical possibility to delete a desk by integration.
    Thanks

    13 votes

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14. Ability to update a Resource Group for the desk via API

    For now, it is forbidden to change Resource Group for the existed desk by setting a new externalGroupId in DesksPostDesksV1.

    As a golden source, we use another corporate office management system, so any scenario of workspace reorganization cannot be implemented and requires a manual double entry.

    It would be really appreciated to have a possibility of full integration with Condeco system.

    Thank you

    11 votes

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15. Provide monitoring information regarding system health status

    To be update to date about the current system status is crucial to know about the latest status information for proper service provisioning. Otherwise end-users could not be informed in time in case of any system misbehavior.

    Therefore the system health status is needed for the admin - this should be provided either by an API or a monitoring dashboard (here at least e-mails to admins shall be sent, in case of an outage).

    2 votes

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16. Full Azure user syncing via SCIM API

    SCIM API needs to fully sync Azure users including changes to email address and username.

    11 votes

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17. Provide location filter capability for all notifications, specifically visitor

    The API notification service allows for filters related to resource IDs, please provide the ability to filter for location ID too. Specifically for the visitor event (type 8), although seems like a great idea to do the same for other event types too.

    1 vote

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18. Transfer QR code string via API HierarchyMapping endpoint

    We generate the QR string in our main data source. We would like to add the ability the transfer the QR code string from our main data source via the API into Condeco. This can then be used for desk/room check-in/check-out.

    1 vote

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19. Make Condeco Azure table storage work with Azure Data Factory

    As a Condeco customer, I'd like to integrate Condeco booking data with my internal data. Please make Condeco Azure table storage work with Azure Data Factory. Currently I can make connection to Condeco Azure Storage but cannot access data at table level.

    2 votes

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20. Provide 'hot desking for phones' integration with Zoom

    Please see the link below from Zoom's product roadmap from April 2022. Zoom is coming out with features where folks can use their phone to temporarily connect to an office phone (someone else's with their permission, or a communal phone). Part of it is to show a location on a floor map. I checked Condeco's configuration guide and product roadmap and did not find anything on this topic.

    Please consider this integration for the future, see link below for more details.

    https://support.zoom.us/hc/en-us/articles/360043841032-Using-hot-desking-for-phones

    1 vote

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