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Integrations and APIs

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  1. Can we build a small API/web service which interact with chat bot, take user inputs and book rooms on their behalf.

    We have requirement to integrate Resource booking room booing facility with one of our Chat bot. Basically, we are looking for if we can take user data from chat bot and feed it to RB using API/web service to make booking on behalf of end users

    5 votes

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  2. Enhancement with Synch engine for filtering out Notification from O365

    Team,
    This is being highlighted with the CSM and product team . I am raising this FR request for an existing issue which is creating noise across amendment notification which is coming from Exchange. This needs to be factored across Product team so that enhancement can be done with Synch engine to improve the service by filtering out noise coming from O365 interface. Idea which has been discussed with Product team "• Condeco Sync could check for meeting changes in the data source and then NOT send the notification on to the API (ICONICS) and also triggering the email sending.…

    4 votes

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  3. This is a request to increase the number of rooms returned by Bookings_RoomAvailability_v1.

    This is a request to increase the number of rooms returned by BookingsRoomAvailabilityv1. Currently a maximum of 20 rooms and while I realise is for performance reasons, just a few more would cover the number of rooms we have on most but not all of our floors.

    4 votes

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  4. SCIM integration Standards

    Update the SCIM integration to use the SCIM protocal standards for endpoint capitalization. The current use of lowercase in the 'users' and 'groups' endpoints does not allow functionality across all standards-compliant IdPs.

    3 votes

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  5. API that will retrieve all the booking created for specific data time range

    Currently there are no endpoint to fetch all booking created in past “X” time period.

    Currently the process would be
    1) Get all desks
    2) Get booking for each of the desk

    Above process would be very time consuming as we may have to traverse thousands of desks.

    3 votes

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  6. API endpoints for data analytics

    Current API endpoints are not useful for data analytics purposes. For example /api/v1/deskBookings requires either deskId or userId

    So to get all desk bookings per day in order to analyse who is booking desks where, you have to write a process to get all deskids and then loop through them one by one, appending the results.

    It would be better to have endpoint which provides all desk bookings, with optional parameters as filters.

    This feedback would apply to pretty much every GET endpoint in the API

    3 votes

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  7. API - Maximo direct integration {embedded in Condeco Enterprises}

    Background
    Currently the Condeco API only has a very limited data set passed with their notification API for a new booking, it is understood by Interserve that this API only contains:
    • The ID of the newly created booking
    • The date of the new booking
    For Maximo to be able to create the required work order containing details of the booking (location, date / time, requester etc) along with the associated services requested (refreshments, technical support etc) the current Condeco API would require Interserve to develop an interface to query two Condeco services:
    • BookingsGetBookingsByBookingIdV1
    • Vendor…

    3 votes

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  8. HR Feed - Set user on "inactive" via sync process

    The HR Feed tool should set a user on "inactive" within the user table via sync process if a user account is disabled or not longer available in the configured OU.

    3 votes

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  9. Floor plan improvement

    When viewing the floor plan, automatically show workstations that have been booked and display the photo...if available of the individuals that's booked it instead of having to search and then click on the workstation to see this data.

    2 votes

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  10. Add Av services information in Azure tables

    On the reporting tool, the users want to the see AV services information attached to the meeting room what they can see on the condeco application.

    2 votes

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  11. Outlook Sign in URL

    Hi, It would be good if admins could prefill or define the Condeco URL for users and also remove the need for a verification email.

    2 votes

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  12. Provide monitoring information regarding system health status

    To be update to date about the current system status is crucial to know about the latest status information for proper service provisioning. Otherwise end-users could not be informed in time in case of any system misbehavior.

    Therefore the system health status is needed for the admin - this should be provided either by an API or a monitoring dashboard (here at least e-mails to admins shall be sent, in case of an outage).

    2 votes

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  13. Make Condeco Azure table storage work with Azure Data Factory

    As a Condeco customer, I'd like to integrate Condeco booking data with my internal data. Please make Condeco Azure table storage work with Azure Data Factory. Currently I can make connection to Condeco Azure Storage but cannot access data at table level.

    2 votes

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  14. Filter Room Availability results to only bookable rooms

    Currently, the GetRoomAvailability API has a UserID filter which can display rooms that only the user has visibility to. However, we have many rooms which the user can view but will not be able to book, as they are in restricted groups.

    Using this API, the full set of rooms are returned, even though many rooms are not bookable by the user, which leads to the user trying to book the room but unable to do so.

    The GetRoomAvailability API should have a filter like "onlyBookableRooms: true" which will only return rooms where the user has permissions to book the…

    2 votes

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  15. API- Error message

    When extending a room due to set up/clear down times we see 400error with a generic text. Can this message be updated to be more specific as observed in this scenario rather than a generic message,

    2 votes

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  16. To have Visiting Location and Expected departure date & time in the result of Get Visitor

    In the result of Get Visitor, not all fields are available. Please allow the following data extraction:

    1. Visiting Location (no way to get this for visitor without room booking)

    2. Expected departure date & time

    2 votes

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  17. Additional API for catering management approval

    We need an API for catering rejection of certain orders based on room booking details.

    For example, Catering will be allowed only for room bookings of 4 hours and more, in case the booking was shorter and catering was ordered we can fetch the same by API and reject the catering order separately. The requestor shall get an email notification about the decline of his catering request.

    2 votes

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  18. Location API Endpoint - Group Membership

    The current API endpoint available to update a location gives you an option to map all groups that belong to the location using the groups external ID’s. If you do not do this the existing mapped groups are removed.

    This causes an issue as some IWMS systems do not manage all the types of groups that Condeco can manage for example Delivery Point groups, so these groups will need to be added and maintained directly in Condeco. As such they will have no external ID and would not be part of any presync.

    For customers that require regular location updates…

    2 votes

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  19. Retry or Queuing logic to handle events when the notification URL is unavailable

    There are times where the application hosting the notificationURL for a listener event goes down. Today the event logic fires a message to the notificationURL and does not check that the system received the message. To avoid missing events, it would be great if there was a failsafe mechanism that takes advantage of retrying and/or queuing the events in the event that the notificationURL does not respond to events sent to it.

    2 votes

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  20. Additional Security on Listener Event Messages

    The ability to specify a token value to be placed in an authorization header on event messages being sent to the notification URL will enhance the security of the receiving application.

    2 votes

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