Currently, some email templates (e.g. booking confirmation / cancellation) can be adjusted in the web application, while others (e.g. bump reminder / bump confirmation) can only be adjusted via ticket.

Also, both ways seem to support different default fields (e.g. "<bumptime>" is available for the bump reminder template, but not for the booking confirmation template).

It would be beneficial if a customer could change all templates by himself and if he would have access to all available default fields.