Screens & Device Hub
33 results found
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To make all check in options available in the same time
Currently, if the QR code check-in option is enabled, all the rest are disabled. We would like to have all options (via QR Code, via Web and via Condeco App) are available at the same time and can be de-/activated separately by all admins (global, country, location, group).
4 votesWhen QR codes for check in was enabled in the Condeco application it automatically prevented check in from the web application. The intention was to prevent users from securing a resource unless they were physically in the office. However, some customers have fed back that not all users are able to gain access to the Condeco mobile application to check in.
We have added a new checkbox to Global Setup that allows customers to enable the ability to check in to a resource from the web application even when QR codes are set up.
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Custom NTP Server on v3 desk screens
As of now, you have to first activate the V3 desk screen BEFORE you can enter in the custom NTP server. I would like to request the availability to enter in a custom NTP server on the v3 desk screen before activation
1 vote -
Better options for generating screen reports
I would like the ability generate a customer report for all of our android room signs. The report should include options for MAC addresses, IP address, sign name, location, status, firmware version, profile installed, etc. The current portal provides some of this information, but one has to go to several menus to view what’s available.
I’d like the option to see this info and download it in one place.
8 votesThis is complete now
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Scheduled Automatic Reboot of Screens
Currently, we have someone who will reboot all of our room screens about once a week, as they often have issues after a period of time.
If it were possible to force a reboot at a scheduled time (from the admin console), it would aim to resolve a few issues we are having:
• Software updates do not begin by themselves (only begin after a reboot)
• Stale/stuck meetings can refresh in the evening when not in use
• Flush the memory (perhaps this is why the screens are freezing in the first place)41 votes -
Central Management console which can show status of all screens, change config settings on screen, reboot, update firmware etc.
Central Console showing all screens in Enterprise, allowing view of status/operation and able to: remotely
a) Update firmware
b) Change config settings of screen (including background image)
c) Reboot a screen
d) Change power-save timing for screen
e) Remote control screen?6 votesThis is now available
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Disable WLAN on Room screen
Customer should be able to disable the WLAN connection and only use PoE for the Room Screens. The disablement should be done on software level and also on the screen it self, manually disconnecting the WLAN chip.
3 votesThis is available now
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Screen Health reports need to show more detail and they should be sent regularly
We receive one reports at 1am daily. This report mentions the number of issues and warnings, this report should show exactly which screens have issues and warnings and should be sent at specific times.
It would also be beneficial to have APIs available so these issues and warnings can be integrated with ServiceNow.
6 votesScreen Health emails are configurable – Admin can now configure a time to receive an email.
Prerequisite :
Tick to select a custom time to receive updates, and enter the desired time in the box.
How it works:
Select the desired time in the box. Emails are sent on the hour or the half-hour closest to the chosen time. If no custom time is selected, emails are sent at 00:00. All times are UTC.Emails are changed as we don’t have issue and warnings in the dashboard moreover we have build a new dashboard to make it more self supportable
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View all screen's MAC address from admin portal and also search for a specific MAC address
We would like to be able to view all the screens’s MAC address from the admin portal and also search for a specific MAC address.
Also, can you display the MAC address of a screen through the setup interface. Only the IP address is shown.
It will ease the troubleshooting.Without this information, we need to remove the screen from the wall or retrieve from our purchase record the MAC address from the serial number
20 votesThis is now available
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Change Organiser to Host on the Android Panels
On the WinCe panels the wording is Host on the Android the wording is Organiser.
Organiser suggests the person who booked the room not the person who is hosting the meeting.
Hosts tend to be Partners or Senior Managers with PA's who organise their diary and book their meeting rooms.3 votesThis is available from 8.3.2 version
Meeting Host/Requestor Booking progression – The meeting Host / Requestor can now start and end the meeting when permitted by the calendar service.
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Provide the IP address of each panel on the same page in the portal as the MAC address
Can you please provide the IP address of each panel on the same page in the portal as the MAC address? This information would assist troubleshooting on network issues especially what we face connectivity issue of a panel with the cloud.
18 votesThis is now available
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Dutch language on Condeco Screens
Having the possibility to choose Dutch language on Android screens
8 votesThis is available
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Ability to reorder room names in drop down menus in the web portal
In the Condeco Connect web portal, I use the drop down menus to refine my search to list rooms on a specific floor, however the floor names are not sorted alphabetically or chronologically in the menu. There are 8 levels in our office, and the order is all over the place. It would be good if you could click the column heading names to sort by Status / Room Name / Floor etc.
6 votesView List for v2 rooms screen and v3 desks screen: The device list can be filtered using the dropdown boxes across the top: Based on Room names
Device Type: Select a device type e.g. v3 Desk booking screen or v2 Meeting Room screen, etc.
Category: You can choose to view All devices or those flagged as Heartbeat not received or Software update available.
Country / Location / Building / Floor: Filter devices by their country, location, building and floor. -
Export Screen health report/user data and room details
Love the screen health, but would be great if you could export the list to Excel
10 votesExport functionality – Additional fields have been included to export the device columns information.
Room Name, floor name, building, location and country.
Mac address, calendar settings, last heartbeat, application version and device settings. -
Stop users from deleting web portal meeting bookings from the screens
Currently any user can delete bookings made from the web portal from the screens. When users walk up to a screen and browse for a time to book a meeting they are accidently deleting web bookings, this is very easily done. Can you please restrict users from deleting web bookings, just like users are unable to delete instant bookings.
3 votesAnonymous deletion of booking – If booking is created either from screen or enterprise, then booking deletion is not allowed from screen anonymously. ( PIN or RFID card is required to perform the deletion.)
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Auto refresh screen health
On the screen health side it would be great for an auto refresh and to be able to save settings
4 votesThis is available in new SSP
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Firmware and Application version numbers on this screen.
I'd like to see the Firmware and Application version numbers on this screen.
5 votesThis is available now
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Two levels of admin
Enable two levels of admin, local admin and global admin. Much like Condeco Enterprise, so local admins can make changes to the top portion of the left column in the portal, but not the Settings portion (Calendar Settings, Screen Settings, Sccreen Theme & User Access)
5 votes -
Book from the screen without authentication
Book from the screen without authentication but don't be allowed to delete with press button
3 votesWe have an option to authenticate for book
Anonymous deletion of booking – If booking is created either from screen or enterprise, then booking deletion is not allowed from screen anonymously. ( PIN or RFID card is required to perform the deletion.)
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Improve the wording and font format
Wonder if the wording eg: location, Group and also Room numbers be BOLDER type.
2 votesPlease refer the new portal
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Option to turn off Cancel/End from panel regardless of Auth
I would like to be able to prevent people from being able to delete or end meetings from the panel, WITHOUT requiring authentication to book.
3 votesThis is available now.
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