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Irina Raschendoerfer

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  1. Pending bookings that are amended should not require approval for minor changes

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    3 comments  ·  Room Booking » Ideas  ·  Admin →
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    Irina Raschendoerfer supported this idea  · 
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    Irina Raschendoerfer commented  · 

    Hello Support-Team,

    during our test runs we noticed a major usability inconvenience. When a user books a managed room, the room status is set to <provisional> and the user has to wait for the room confirmation by the room admin.

    Each time, a user enters modifications, eg. number of attendees, names of external attendees, catering requests, equipment requests, etc, the room status is reset to <provisional>.

    This is a major inconvenience for the following reasons:

    - additional work for room admins with no added value

    - e-mail spam for the same booking procedure for the organizer and/or host of the meeting

    - while adding the modifications, the room reservation is off the grid and another user could request that same room

    - each time the room confirmation is reset to<provisional>, the prior service requests - eg. catering, equipment, visitors - are completely deleted from the vendor site and only reappear after the room has been confirmed by the room admin.

    See also idea "Pending bookings that are amended should not require approval for minor changes"

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