Add internal attendees email as an email template tag
All the Internal attendees should received email upon the arrival of external visitor.
And, the current issue is that when receptions are moving rooms reservation, only the host and meeting requestor are receiving meeting updates.
When a room is moved by the reception, all attendees should receive an Outlook appointment update in their calendar so they have the details about the new room reservations when opening their Outlook invitation.
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Olivier Yagmourian commented
Current issue is that when receptions are moving rooms reservation, only the host and meeting requestor are receiving meeting updates.
When a room is moved by the reception, all attendees should receive an Outlook appointment update in their calendar so they have the details about the new room reservations when opening their Outlook invitation.
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Michael commented
This should be a basic function that Condeco offers. It's ridiculous to have to email everyone apart from the host, especially when we are busy. It makes it look like Condeco don't understand the basic needs of their clients.
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AdminCONDECO ADMIN (Admin, Condeco) commented
Thanks for raising this Michael.
Do you have permissions to view Advanced Setup > Global Setup
> Visitors > Visitor Arrival Notification to Host?Can you confirm what setting this is set to?
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Michael commented
I was advised that this has been dis-abled in favour of only external attendees getting visitor arrival notification.............which is totally bizarre. My reception team have to send email templates every time a visitor arrives. This is a step back from our old system and should be changed as soon as possible. Why would you want external guests to be advised that a visitor has arrived ?