First point of contact
I believe that you are a great idea to have one person dedicated to 61 Southwark Street who would be the first point of contact related to day-to-day issues, helping with reports, helping with guidance on getting to know better the Condeco system, etc., rather than raising helpdesk tickets and dealing with a different person each time. Saying that some issues are taking longer to solve makes us chase the Condeco team and sadly every time a different person gets back to us.

Due to the large number of historical requests, we are closing some suggested ideas so that we can focus on more recent and popular ones. This item was closed because it was over two years old and had only one vote.