Vendor Management
63 results found
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Food Service Cut-off time
The catering cut-off time should be limited to Monday-to-Friday business days only. The current 7-day cut-off is impractical for the business and is creating challenges for reporting and delivering efficient service.
5 votes -
I would like to request the inclusion of vendor services functionality in the Eptura Outlook Add-in, comparable to what is currently availab
I would like to request the inclusion of vendor services functionality in the Eptura Outlook Add-in, comparable to what is currently available in the web application when submitting a new reservation. Specifically, features such as Attendees, Food Service, and Equipment should be supported within the Outlook Add-in to ensure a consistent and comprehensive booking experience across platforms.
2 votes -
Allow simultaneous use of proximity-based check-in and QR code functionality
FTI is currently piloting QR Codes as an alternate method for reserving personal space and meeting spaces (rare exceptions) in offices that may not require a desk or room screen. Included in this pilot, FTI is looking to increase employee check-in rates by enabling the proximity-based check in feature set. It was to FTI’s discovery that proximity-based check in is not available for a resource where “QR code check-in is enabled” as per Eptura’s knowledge article linked below.
FTI is requesting both QR code check-in and proximity-based check-in to be mutually exclusive to one another. In other words, FTI’s use…
2 votes -
This is to inform you that it is an expected behavior that we do not receive booking confirmation email and booking deletion email when the
I would like to formally request the implementation of email notifications for booking creation, Modification and deletion events performed via the Engage Outlook Add-in. This functionality is currently available and working as expected within the Enterprise platform for managing meetings. However, it is not presently supported in the Outlook Add-in due to the existing system design. Aligning the Outlook Add-in with Enterprise in this regard would enhance consistency and improve user experience.
2 votes -
Services needing finance approval before confirmed
To have a finance workflow implemented in the services section using costcode reference for financial team.
Book room > Add services > Booking confirmed > Service approval sent to finance > Services approved / declined
1 vote -
Allow admins to change the wording of task status in the vendor portal
Allow us to change the task status InProgress, Delivered and Collected to more relevant terms. This allow our reception team (who are also catering) to quickly understand the status of specific rooms from whichever portal they are in as Condeco does not allow the Vendor Portal and the normal page to be signed into at the same time
1 vote -
Catering not appearing on the re-charge reports
If a meeting or catering request was deleted after the cancellation cut off window the items were still displayed on the recharge reports.
Now if a User deletes catering or the whole meeting after the cancellation cut off the recharge is also removed from the reports.
Due to this we could have a delivery of 200 sandwich lunches and no-one to pay for them.
2 votes -
Vendor Portal - Enhancement(s) to the tasks assigned to IT Resources
Can the Cost Centre column width be adjusted to the whole VC ID is visible? At least then they could match up the tasks to the same booking.
Can the list be sorted by the Cost Center column? At least then they could sort the list and bookings with the same VC ID would all be together.3 votes -
Catering Create Before option needs to exclude weekends/give working hours option
It is not useful to have create before or by a certain time UNLESS you can also exclude weekends/specify catering available working hours so these rules are effective. Having people place orders on a Friday for Monday for example is no good for us - we don't have anyone here ordering and making food over the weekend. This is critical functionality that should be available in the product and many have asked for this over the years. Please revisit this.
4 votes -
Vendor status to be visible under my bookings
We would like to be able to see in our bookings the status of the booked services (catering).
4 votes -
Allow vendor to see all services in the same dashboard
Currently, if a vendor is responsible for catering and equipment they need to have two different vendor accounts to see both dashboards. The system should allow all the services a vendor is responsible for to be shown in one dashboard.
4 votes -
Allow Vendor Administrator to perform bulk assignments to tasks instead of one-by-one
The Vendor Administration/Manager should be able to assign items in bulk instead of assigning them one-by-one.
4 votes -
Set vendor working days
Allow vendors to select the days they work. It is not uncommon for different vendors to have different working schedules so the ability to set working days and the hours is important to the operation of our business.
3 votes -
Request confirmations by email to requesters from user.
Catering request status should be emailed from vendor to user so that they can more readily know status.
2 votes -
Import allergens and article master data from external system
Import of allergens and article master data from external system. Allergen labeling is a legal obligation. Extra field for allergen identification for customer transparency.
Otherwise, the correctness of the allergen identification must always be checked manually and changes to the product must be updated manually by administrators and is connected with a huge amount of effort. Articles must also all be created manually. The accuracy of the data is therefore not 100% guaranteed, which is a no go for customer transparency. Condeco is therefore currently not covering legal obligations.3 votes -
Be able to decline catering order in dashboar
It would be great if the vendors have a way to cancel the Catering/service if it does not match the company specifications.
4 votes -
Add a meeting start time row from the vendor report page
Add a column in the vendor dashboard that shows the meeting start time.
This will give the vendors a quick view of meeting start time, delivery of catering or services, and pick up
2 votes -
Customizable start time for cleaning
Desks that have been used don't get added to the cleaning vendors list until after 8pm. Our cleaners start at 5.30 so they don't get the list of which desks have been used until after they have finished cleaning. Please can the time that the list is produced be user defined.
2 votes -
Updates to an order
Updates to an order
The update list is not really understandable (for the kitchen and for us who made the change).
Is it possible to visually show the change in the e-mail, e.g.
Mark the change (whether number or time) as bold (and/or in color) or just mark the entire line bold.
If a product is removed then mark the whole line or just the product-name as strikethrough
If a new product is added, then mark the whole line or just the product-name as bold (and / or in color)
no history is needed if there are multiple changes. The…14 votes -
Simplify entry of Cost Code while adding services via Web Application for meetings originating from Condeco Mobile app and Room finder
Currently the Cost Code needs to be manually entered while adding services via Web Application for meetings originating from Condeco Mobile app and Room finder.
1. A User books a meeting room (Exchange enabled) via Room Finder or Condeco Mobile App
2. The user receives a Deep Services email Link
3. The user clicks on the deep services email link and adds services (catering/equipment) to that booking on the Web App
4. The user is required to manually enter the Cost code while adding these services in the Booking Form
5. The user doesn’t have these Cost Codes handy at…5 votes
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