Vendor Management
57 results found
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Can the new linked room symbol show on the Vendor Dashboard
There is a new linked room symbol on the latest update. Can this be shown on the Vendor Dashboard also.
7 votes -
Vendor User Permissions
At the moment we are having to give Vendors Location Administrator rights so they can update bookings.
It would be good if there was a vendor level in the user permissions so that they are restricted to being only able to update facilities for which service group they belong (IE catering can only update catering items nothing else)We are also having to give Vendors location admin permissions for other locations as when a booking is connected they need this level of access so they can update their home location booking.
The issue here is other locations do not want…13 votes -
Add the option to exclude Saturdays and Sundays for catering
Excluding Saturdays and Sundays when catering items.
All catering needs to be requested 24 hours in advance.The system thinks the weekend (Saturday & Sunday) are working days, so if you want to request catering for Monday, this can be done until Sunday morning instead of Friday morning. Is it possible to change it in the system
9 votes -
Vendors are logged out too fast
Vendors are logged out too fast, and when an iPad is displayed in a common area like a kitchen for instance, the user (Chef) may not always be around to refresh and re-login. There should be the possibility of determining up to an 8-hour period of time before logging out vendors.
13 votes -
Vendor Dashboard - ability to remove columns
To have the ability to configure the Dashboard so that columns can be removed if they are not required.
10 votes -
Give vendor the ability to refuse a catering booking
When the vendor receives a new booking, he can only take charge of it (accept, on its way ...), but he can't refuse it (for exemple if the informations are wrong, if an article is temporary unavailable ...).
Currently the administrators can refuse the booking of a room with an explanation sent by email. Can we do the same thing for catering ?7 votes -
Ability to set a time frame in the day for a catering item. E.g. Continental Breakfast available from 8am-11am
Currently you can only set dates for when an item is available, it would be great if you can set a time for certain items as we would rather not have breakfast offered for the whole day.
Example:
Our catering hours are only from 09:00-17:00 however rooms can be booked outside of this time. There is currently no way of locking this down and therefore currently users can order catering outside of this time which can lead to issues.Additionally, particular items such as breakfast should only be available for certain hours.
17 votes -
Ability to disable single days for the calculation of Cut-Off Times
Ability to disable single Days for the calculation of Cut-Off Times. I.e. if the Vendor doesn't work on Weekends, the Cut-Off Times are only calculated for the Day's Mon thru Fri.
6 votes -
Highlight changes that were made in the booking modification emails
When a vendor receives a booking modification email, they do not know what changes were made to the booking - if the change could be highlighted in the email it would make it possible for them to figure out what changed. This is an extremely important feature for our catering team.
27 votes -
Global Vendor
The idea would be to have a Global Vendor who can see in the dashboard all requests of all vendors of every category.
9 votes -
Allow regular users to be Vendors
Our IT and Catering staff are both users and vendors. They currently need to have multiple logins to perform all of their activities. Allow assigning a regular user to a vendor, then merge the vendor portal as a new section of the web app instead of its own separate one. That way a user can pick if they're booking a room or managing services.
24 votes -
Upload a function schedule sheet to a booking
Our catering vendor team put together a large function sheet in a word doc for large events.
This doc lists menus, service times, facilities required etc.
An administrator them has to manually update the booking with the information on Condeco.
What would ve good is the ability to upload the document to Condeco and the requirements to auto populate the booking. This would save a lot of administration time.8 votes -
Vendor Dashboard Status Reset
It would be good to allow the vendor manager to reset or go back a step to change the status of items on the dashboard
Sometimes the vendor has made an error and changed the status of the wrong room ie delivered and then can't change back to in-progress etc.6 votes -
Vendors should be able to reject a catering request and provide feedback to the user as to why it was rejected
Currently, if a vended item is not available or if the request from the user cannot be met, the vendor must contact the user directly to cancel the item.
Vendors should be able to reject a catering request and provide direct feedback (through an email) to the user as to why it was rejected.
11 votes -
Check boxes for Catering Items and IT Equipment instead one adding 1 item at a time.
I would like to have check boxes for Catering Items and IT Equipment so a user does not need to add one item at a time. Example would be Water, Soda, Coffee a check box next to each item and that gets added to the room booking instead of having to add Water, then add coffee. etc. Do this for all catering items same for IT Equipment. if a user books a room they want to be able check off a laptop, projector, screen, Video Conference instead of having to add them one at a time.
8 votes -
Multiple rooms - does not show all meeting rooms in web portal & dashboard
When a user bookings multiple rooms only the primary room is showing (if it is part of a linked room booking) on the vendor dashboard and the web portal. All meeting rooms booked should be displayed.
5 votes -
Remove Time Out Value for Vendor Dashboard
The Time Out value needs to be removed from the Vendor Dashboard as monitoring this from a Video Wall, seeing a pop up every 5 mins asking to log back defeats the object of this purpose!
5 votes
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