Vendor Management
37 results found
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Food Service Cut-off time
The catering cut-off time should be limited to Monday-to-Friday business days only. The current 7-day cut-off is impractical for the business and is creating challenges for reporting and delivering efficient service.
5 votes -
I would like to request the inclusion of vendor services functionality in the Eptura Outlook Add-in, comparable to what is currently availab
I would like to request the inclusion of vendor services functionality in the Eptura Outlook Add-in, comparable to what is currently available in the web application when submitting a new reservation. Specifically, features such as Attendees, Food Service, and Equipment should be supported within the Outlook Add-in to ensure a consistent and comprehensive booking experience across platforms.
2 votes -
Allow simultaneous use of proximity-based check-in and QR code functionality
FTI is currently piloting QR Codes as an alternate method for reserving personal space and meeting spaces (rare exceptions) in offices that may not require a desk or room screen. Included in this pilot, FTI is looking to increase employee check-in rates by enabling the proximity-based check in feature set. It was to FTI’s discovery that proximity-based check in is not available for a resource where “QR code check-in is enabled” as per Eptura’s knowledge article linked below.
FTI is requesting both QR code check-in and proximity-based check-in to be mutually exclusive to one another. In other words, FTI’s use…
2 votes -
This is to inform you that it is an expected behavior that we do not receive booking confirmation email and booking deletion email when the
I would like to formally request the implementation of email notifications for booking creation, Modification and deletion events performed via the Engage Outlook Add-in. This functionality is currently available and working as expected within the Enterprise platform for managing meetings. However, it is not presently supported in the Outlook Add-in due to the existing system design. Aligning the Outlook Add-in with Enterprise in this regard would enhance consistency and improve user experience.
2 votes -
Services needing finance approval before confirmed
To have a finance workflow implemented in the services section using costcode reference for financial team.
Book room > Add services > Booking confirmed > Service approval sent to finance > Services approved / declined
1 vote -
Allow admins to change the wording of task status in the vendor portal
Allow us to change the task status InProgress, Delivered and Collected to more relevant terms. This allow our reception team (who are also catering) to quickly understand the status of specific rooms from whichever portal they are in as Condeco does not allow the Vendor Portal and the normal page to be signed into at the same time
1 vote -
Catering not appearing on the re-charge reports
If a meeting or catering request was deleted after the cancellation cut off window the items were still displayed on the recharge reports.
Now if a User deletes catering or the whole meeting after the cancellation cut off the recharge is also removed from the reports.
Due to this we could have a delivery of 200 sandwich lunches and no-one to pay for them.
2 votes -
Vendor Portal - Enhancement(s) to the tasks assigned to IT Resources
Can the Cost Centre column width be adjusted to the whole VC ID is visible? At least then they could match up the tasks to the same booking.
Can the list be sorted by the Cost Center column? At least then they could sort the list and bookings with the same VC ID would all be together.3 votes -
Updates to an order
Updates to an order
The update list is not really understandable (for the kitchen and for us who made the change).
Is it possible to visually show the change in the e-mail, e.g.
Mark the change (whether number or time) as bold (and/or in color) or just mark the entire line bold.
If a product is removed then mark the whole line or just the product-name as strikethrough
If a new product is added, then mark the whole line or just the product-name as bold (and / or in color)
no history is needed if there are multiple changes. The…14 votes -
Simplify entry of Cost Code while adding services via Web Application for meetings originating from Condeco Mobile app and Room finder
Currently the Cost Code needs to be manually entered while adding services via Web Application for meetings originating from Condeco Mobile app and Room finder.
1. A User books a meeting room (Exchange enabled) via Room Finder or Condeco Mobile App
2. The user receives a Deep Services email Link
3. The user clicks on the deep services email link and adds services (catering/equipment) to that booking on the Web App
4. The user is required to manually enter the Cost code while adding these services in the Booking Form
5. The user doesn’t have these Cost Codes handy at…5 votes -
Desks which are bumped should not trigger a cleaning workflow
Currently, if a Flexible desk has the cleaning vendor assigned, it is bumped straight into "Awaiting Cleaning" if . This should change to "Available" as the desk has clearly not been used, it is pointless that is changes to "Awaiting Cleaning"
5 votes -
Floor plan for vendors to help with cleaning tasks
For the Vendor view, to assist them in the cleaning, it will be great to give them access to the map in order to be more efficient and have a real smart cleaning application.
A list a desk to be cleaned is clearly not enough.
Thanks to take that into account in your next developpement.18 votes -
Characters number to be raised so that room names and setup appear at the same time
If the room name and setup style is exceeding a certain limit of characters then the rest text will truncated and only be visible once cursor is hovered on it
Please can the characters number be raised so that room names and setup appear at the same time?
We use iPad's for the vendor screen and at the moment we cannot see setups. on
24 votes -
Highlight changes/cancellations/room swap on vendor dashboard
When a requestor changes their booking in any way (moving their meeting to a different room, deleting their booking, changing quanitties/service items etc) this should be visually highlighted on the dashboard so it's immediately obvious to the vendor that something has changed. Also, it would be good to show WHAT has changed when they click on that booking to investigate. An e-mail is not useful for large operational kitchens, no-one is sat waiting to see if something has moved/been ammended. Also, the e-mail doesn't highlight what has changed anyway so it's really unhelpful. Make the dashboard be the singular source…
6 votes -
Add room setup to printout of a room in vendor management
Add room setup to printout document of a single Room in the 'All services' overview.
If we click on 'printer friendly version', the room setup is included in this printout. So why don't you include this on the printout of a single room ??
10 votes -
Mobile app for the Vendor Portal
I'd like to see Condeco add a mobile app for the Vendor Portal. We have may staff that must stay a ****** of ever-changing room reservations and service needs. Having a mobile app that was designed to display and allow interaction from a smartphone while in the field away from a PC would be very helpful.
I realize the website can be accessed, but it can be challenging to navigate and use properly on a small phone screen. We find apps, when properly designed, just function better and would in this case benefit or mobile staff helping them to stay…
26 votesWe are looking at making the vendor dashboard responsive on a mobile or tablet. It will be a simplified UI and so not all functionality will be available in this view.
Please feel free to add comments to this Idea on what you would like to see.
Thanks,
Richard.
Condeco Product Team -
Catering should be able to change the status from Collected to "x" in the event of a mistake
When Catering marks a request as "Collected" it's filtered out into a different view, but if that change was made in error, there is no way to change it back from "Collected" to any of the other status options. Those status buttons should remain on the request window and Catering should have the ability to toggle between them.
7 votes -
Monthly view on the Vendor Dashboard
Would it be possible for the Vendors to view a month's worth of jobs and print these on the Vendor Dashboard so that they can plan appropriate resourcing.
13 votes -
The condeco server should pickup the local customer time & date and not a UTC time for vendor management/logging
The condeco server should pickup the local customer time & date and not a UTC time for vendor management/logging.
We had that issue already discussed with the condeco technical support:
The timezone for logging/managing vendor things appears to be fixed as UTC time (according to the support) and not our local time zone.
Logging for print etc. are set to UTC time zone, which appears always as a different time than our local time zone. This need to be a consistent process for logging/managing the time zones server wide/account setting wise (!) and not for every part of the system…
7 votes -
Delete vendor contacts
Currently vendors that are no longer active simply become 'inactive' which makes the lists grow very long over time. Since for a vendor to be deleted there is a charge incurred, it would be great for admins to be able to delete profiles as vendors come and go.
13 votes
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