Lansana Kallon
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2 votesLansana Kallon
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3 votes
It is already possible to configure the application to allow scanning of QR codes whilst not enforcing QR code check in on the resource. The QR code is always scannable regardless of where the QR code is set to 'Active' in settings. However, we do recognise that the current wording on the Resources page is ambigiuos so we will be updating this as well as making sure our Knowledge Centre article is clear on this item.
An error occurred while saving the comment Lansana Kallon
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1 voteLansana Kallon
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2 votesLansana Kallon
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An error occurred while saving the comment Lansana Kallon
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Additionally, when a user submits a reservation request via the Outlook add-in for a managed meeting room offering vendor services for FTI's ‘London-Aldersgate’ location, the Engage ‘Location Admin’ cannot modify the reservation to add/remove vendor services or attendee, etc. We believe by providing feature parity between the Outlook add-in and the web application, these limitations will be addressed
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2 votesLansana Kallon
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3 votesLansana Kallon
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An error occurred while saving the comment Lansana Kallon
commented
@Richard Gladwin, that's good news! Is there an estimated timeframe when this feature would become available?
An error occurred while saving the comment Lansana Kallon
commented
The inclusion of dynamic tags, such as <OneClickDelete>, in reminder emails offer FTI end-users to opportunity to delete reservations that they no longer need. In offices where shared seating has been implemented, this will greatly reduce the number of no-shows.
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5 votes
An error occurred while saving the comment Lansana Kallon
commented
Not having the ability to exclude weekends from being calculated against the catering cut-off times impacts FTI's ability to facilitate catering requests that fall on Monday or Tuesday.
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1 voteLansana Kallon
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For additional context, my organization's business case for transitioning to QR Code is to not enforce physical check-ins at desks, but to avoid deploying costly v3 desk screens that have been challenging to remain operational due to a defective built-in WiFi module. At any given moment, 10% - 15% of our deployed inventory are offline due to the defective built-in WiFi modules. Our IT department often rely on non-IT professionals to assist with the restoration of the device which typically require 2+ attempts of performing a device factory reset to reconnect to WiFi or initiating an RMA.
To accommodate our request to support mobile check-in for QR code-enabled resources, I would image a checkbox would be made available in the Global Settings that would read something like, "Allow check-in on mobile app when QR enabled"; similar to what's available to allow web check-in.