send direction email checked by default
When the box “Send Direction Email” is not checked off by a host, the visitor does not get a visit confirmation email at all which means they do not complete the Visitor Registration Form. Can we please keep the box checked by default?
3
votes
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Sarah Reed commented
Expecting our users to know they have to tick this to send their visitor a welcome e-mail including our H&S instructions and directions is destined to fail. It should 100% be automatic that this goes to each and every visitor and for exceptions (can't think why you would not want the e-mail to go) maybe have the option to untick.