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Visitor Management

67 results found

  1. Moving bookings in Condeco

    when moving bookings in the new Condeco, it does not give me the option to cancel that move like the previous version. what if the booker on the other end of the phone changes their mind? I have nowhere to put the new booking!!!!

    2 votes

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    0 comments  ·  Usability  ·  Admin →
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  2. Ability to add car registration or license plate details to a vistitor

    When a visitor is being added, the solution shall allow users to record the car registration.

    2 votes

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  3. Visitor Type - Visitor Module

    When a meeting is created and a visitor is being added at the same time (attendee), the solution shall ensure that the ‘Pass Type’ is recorded at this point.

    2 votes

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  4. We would like to be able to print visitor passes to multi-label (glue stickers) A4 sheets/pages.

    We would like to be able to print visitor passes to multi-label (glue stickers) A4 sheets/pages, using a prepared template. The current set-up only allows us to print a tiny single print, which requires the purchase of additional accessories. This would enable our FOH/Receptionist to prepare guestlists and label packages pre-event.

    1 vote

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  5. User permissions Interserve - Visitor Module

    The solution shall allow Interserve users to remove visitors.

    1 vote

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  6. User permissions - Visitor module

    When a visitor has been added, the solution shall only allow MOD users to remove visitors that they have added.

    1 vote

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  7. Visitor Module behaviours

    When a visitor is being added, the solution shall not allow the user to add themselves as a visitor.

    1 vote

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  8. Undo check in after marked as arrived

    Is it possible to undo a checked in guest?

    9 votes

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    Under Consideration  ·  1 comment  ·  Ideas  ·  Admin →
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  9. Visitor Direction Email Date Format

    Visitor Direction Email Date Format - the 'visit' date' in the Visitor Direction Email is currently displayed in the US format (mm/dd/yyyy) and I've been told it is hard coded so cannot be easily changed to UK format (dd/mm/yyyy).
    Can this be changed to reflect the country we are in?

    1 vote

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  10. Make meeting title and visitor company name visible within visitor management page

    Please make meeting titles and visitor company name visible on the visitor management page so that reception teams can easily see all information in one place without having to resort to running several individual reports each day.

    22 votes

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    Accepted  ·  6 comments  ·  Usability  ·  Admin →
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  11. Visitor Details

    Could the drop downs available for Purpose of Visit and Pass Type be adaptable, so each business can add in their own categories.

    Currently

    Pass Type only offers Contractor and External Visitor
    
    Purpose of Visit only offers Internal Visitor and External Visitor
    

    Both fields are very limited and do not allow us to drill down on the types of visitors we have through the door or which types of passes are being requested most often.

    Thank you

    11 votes

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  12. 1 vote

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  13. Visitors Booking Form

    • Switch on/off ability for mandatory fields within the booking form
    • Ability to tab through the fields down rather than across
    • Re-occur visitors in the same fashion we do for room bookings
    • End date of visit to be removed if we have no re-occurring facility
    • Ability to see more than one location at the same time
    3 votes

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  14. Search by last name for visitors

    Currently there is no way to search by "Last name". May be in UK it is OK to search only by "First name", in DE and the rest of Europe this is not practicable.
    Same topic: Sort by Last name.
    Are the other customers looking for this basic value? Please vote!

    9 votes

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    2 comments  ·  Usability  ·  Admin →
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  15. Self-service option for visitors via tablet/kiosk

    One of our sites is interested in providing a self-service option for visitors, via some form of computer/kiosk, so on arrival the visitor can enter their name, and host's name, have their photo taken and print a pass.

    Is this possible?

    11 votes

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    2 comments  ·  Ideas  ·  Admin →
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  16. Visitor Number Visibility

    Could the Visitor Number be made visible on the Visitor Management Page. We would like to mark a Guest Pass as returned without having to ask the departing guest their name or search through each guest logged to find the correct one.

    1 vote

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    Accepted  ·  0 comments  ·  Usability  ·  Admin →
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  17. The ability to print guest passes in advance

    Our Security guards would like to have the possibility for a future visitor announcement (someone visiting SES next week - for example) that his Badge is Printed (tickbox).

    Another possibility would be to change both buttons, Collected / Break with a "Badge printed".

    5 votes

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  18. Visitor arrival should notify all internal attendees not just the host

    When a visitor is "arrived" on the system, ALL internal attendees should get the notification email not just the host. Most of our hosts are partners and they would not be impressed to have to email all of their colleagues when a visitor arrives. When reception are busy it is very annoying and time consuming to have to email the other internal staff separately.

    9 votes

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    Accepted  ·  0 comments  ·  Admin →
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  19. Visitors on Today page

    Can a change be implemented for your visitors for today to show on the Today page, in the same way that your bookings do? This would save you from having to go into "Visitors" to check you've added the correct visitors for a meeting that may have been booked weeks before.

    9 votes

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    1 comment  ·  Ideas  ·  Admin →
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  20. A way to make it mandatory for guest names to be entered when completing a booking

    We want to capture or record external visitors' information for Security.

    We would like to make it mandatory for our users to enter guests names when Visitors are booked

    10 votes

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