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Visitor Management

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How can we improve visitor management in Condeco Enterprise?

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72 results found

  1. Make meeting title and visitor company name visible within visitor management page

    Please make meeting titles and visitor company name visible on the visitor management page so that reception teams can easily see all information in one place without having to resort to running several individual reports each day.

    22 votes
    Accepted  ·  6 comments  ·  Usability  ·  Admin →
    How important is this to you?

  2. Email Notifications for visitors with no meetings

    The option for 'On arrival notify me by email' is too generalised when no meeting is selected. would it be possible to set a message based on location for when visitors are marked as arrived?

    17 votes
    4 comments  ·  Usability  ·  Admin →
    How important is this to you?

  3. Multiple Visitor Pass Templates ...

    Currently you can only have one pass template, different locations and building and entities within organisation have varying requirements for visitor passes.

    It would be beneficial to have the ability to have more then one template available to select.

    15 votes
    Under Consideration  ·  1 comment  ·  Ideas  ·  Admin →
    How important is this to you?

  4. Mandatory Visitor Fields

    Would be a great idea to have the ability to select which fields can be made mandatory when filling in a visitor form. Example Name (First and Last), Email Address and Contact Number

    14 votes
    3 comments  ·  Ideas  ·  Admin →
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  5. Ability for standard users to upload a list of attendees by CSV/Excel file

    When you have an event/meeting with a lot of visitors, you currently have to add them manually. This can be very annoying if you have an event with over 30 visitors.

    Only admin can upload a list of users and they cannot possibly do this for every user request so they ask us to do it manually.

    We need a better way to import them into a meeting instead of manually typing them in which is very time-consuming at the moment

    14 votes
    Under Consideration  ·  4 comments  ·  Ideas  ·  Admin →
    How important is this to you?

  6. Visitor Details

    Could the drop downs available for Purpose of Visit and Pass Type be adaptable, so each business can add in their own categories.

    Currently 

    Pass Type only offers Contractor and External Visitor

Purpose of Visit only offers Internal Visitor and External Visitor

    Both fields are very limited and do not allow us to drill down on the types of visitors we have through the door or which types of passes are being requested most often.

    Thank you

    12 votes
    0 comments  ·  Admin →
    How important is this to you?

  7. Visitor Mandatory Information - Visitor Module

    The solution shall not allow a visitor to be added without the mandatory information being completed. See ticket link below

    https://condeco.uservoice.com/forums/912472-visitor-management/suggestions/41678623-visitor-details-visitor-module

    11 votes
    0 comments  ·  Usability  ·  Admin →
    How important is this to you?

  8. Self-service option for visitors via tablet/kiosk

    One of our sites is interested in providing a self-service option for visitors, via some form of computer/kiosk, so on arrival the visitor can enter their name, and host's name, have their photo taken and print a pass.

    Is this possible?

    11 votes
    2 comments  ·  Ideas  ·  Admin →
    How important is this to you?

  9. A way to make it mandatory for guest names to be entered when completing a booking

    We want to capture or record external visitors' information for Security.

    We would like to make it mandatory for our users to enter guests names when Visitors are booked

    10 votes
    Under Consideration  ·  2 comments  ·  Admin →
    How important is this to you?

  10. Undo check in after marked as arrived

    Is it possible to undo a checked in guest?

    9 votes
    Under Consideration  ·  1 comment  ·  Ideas  ·  Admin →
    How important is this to you?

  11. Search by last name for visitors

    Currently there is no way to search by "Last name". May be in UK it is OK to search only by "First name", in DE and the rest of Europe this is not practicable.
    Same topic: Sort by Last name.
    Are the other customers looking for this basic value? Please vote!

    9 votes
    2 comments  ·  Usability  ·  Admin →
    How important is this to you?

  12. Visitor arrival should notify all internal attendees not just the host

    When a visitor is "arrived" on the system, ALL internal attendees should get the notification email not just the host. Most of our hosts are partners and they would not be impressed to have to email all of their colleagues when a visitor arrives. When reception are busy it is very annoying and time consuming to have to email the other internal staff separately.

    9 votes
    Accepted  ·  0 comments  ·  Admin →
    How important is this to you?

  13. Visitors on Today page

    Can a change be implemented for your visitors for today to show on the Today page, in the same way that your bookings do? This would save you from having to go into "Visitors" to check you've added the correct visitors for a meeting that may have been booked weeks before.

    9 votes
    1 comment  ·  Ideas  ·  Admin →
    How important is this to you?

  14. visitors summary for physical attendees on site rather all attendee.

    we have a mixture of physical attendee and vitual attendee to meeting room booking be it teams/zoom/webex etc. it would be good to be able to list up the physcial attendee that are coming in so the reception know who is actually coming to meeting rather than see a list of 40 ppl but actually only 5 ppl are coming.

    8 votes
    0 comments  ·  Ideas  ·  Admin →
    How important is this to you?

  15. Visitor details - Visitor Module

    When a visitor is being added, the solution shall ensure the following information is mandatory:
    • Visitor Name (First Name & Surname)
    • Visitor Phone Number
    • Host Name (First Name & Surname)
    • Host Phone Number
    • Pass Type
    • Arrival Date/Time
    • Departure Date/Time

    8 votes
    2 comments  ·  Usability  ·  Admin →
    How important is this to you?

  16. Add more fields to capture more Visitors details

    e.g. Government ID (PAN/Aadhar) – should be a separate field and should be retrieved

    8 votes
    9 comments  ·  Ideas  ·  Admin →
    How important is this to you?

  17. Email Notifications

    The option for 'On arrival notify me by email' doesn't work if there's no meeting selected. We don't use the Meeting Spaces module but we still want to notify the host when the visitor has arrived. Can this changed so the Host is notified whether or not there's a meeting selected?

    7 votes
    1 comment  ·  Admin →
    How important is this to you?

  18. Visitor reoccurrence - Visitor Module

    When a visitor is being added and the visiting period spans over multiple days, the solution shall allow the user to record the reoccurrence of the visitor:
    • Daily
    • Weekly
    • Monthly

    7 votes
    5 comments  ·  Usability  ·  Admin →
    How important is this to you?

  19. mass visitors import

    Currently mass import is only available in Admin and only one day at a time. Suggest to make mass import of visitors available to users as they are likely to use it more than the administrators.

    The mass import should allow across multiple day instead of one day at a time.

    Suggested fields for importing
    Scheduled Arrival Date
    Scheduled Arrival Time
    Scheduled Departure Date
    Scheduled Departure Time
    Person Visiting Name
    Person Visiting Email
    Visitor Name
    Visitor Email
    Visitor Company
    Visitor Telephone Number

    5 votes
    0 comments  ·  Admin →
    How important is this to you?

  20. Column to show the requestors contact details

    It would be good if the requestors name and contact number was shown.
    It is a PA who makes the booking and sometimes is the person who needs to be notified of visitor arrival.
    The PA will notify the host and others who need to know the visitors have arrived for a client meeting etc.

    5 votes
    0 comments  ·  Ideas  ·  Admin →
    How important is this to you?
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