Visitor Management
70 results found
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Make meeting title and visitor company name visible within visitor management page
Please make meeting titles and visitor company name visible on the visitor management page so that reception teams can easily see all information in one place without having to resort to running several individual reports each day.
22 votes -
Email Notifications for visitors with no meetings
The option for 'On arrival notify me by email' is too generalised when no meeting is selected. would it be possible to set a message based on location for when visitors are marked as arrived?
17 votes -
Multiple Visitor Pass Templates ...
Currently you can only have one pass template, different locations and building and entities within organisation have varying requirements for visitor passes.
It would be beneficial to have the ability to have more then one template available to select.
15 votes -
Mandatory Visitor Fields
Would be a great idea to have the ability to select which fields can be made mandatory when filling in a visitor form. Example Name (First and Last), Email Address and Contact Number
14 votes -
Ability for standard users to upload a list of attendees by CSV/Excel file
When you have an event/meeting with a lot of visitors, you currently have to add them manually. This can be very annoying if you have an event with over 30 visitors.
Only admin can upload a list of users and they cannot possibly do this for every user request so they ask us to do it manually.
We need a better way to import them into a meeting instead of manually typing them in which is very time-consuming at the moment
14 votes -
Visitor Mandatory Information - Visitor Module
The solution shall not allow a visitor to be added without the mandatory information being completed. See ticket link below
11 votes -
Visitor Details
Could the drop downs available for Purpose of Visit and Pass Type be adaptable, so each business can add in their own categories.
Currently
Pass Type only offers Contractor and External Visitor Purpose of Visit only offers Internal Visitor and External VisitorBoth fields are very limited and do not allow us to drill down on the types of visitors we have through the door or which types of passes are being requested most often.
Thank you
11 votes -
Self-service option for visitors via tablet/kiosk
One of our sites is interested in providing a self-service option for visitors, via some form of computer/kiosk, so on arrival the visitor can enter their name, and host's name, have their photo taken and print a pass.
Is this possible?
11 votes -
A way to make it mandatory for guest names to be entered when completing a booking
We want to capture or record external visitors' information for Security.
We would like to make it mandatory for our users to enter guests names when Visitors are booked
10 votes -
Undo check in after marked as arrived
Is it possible to undo a checked in guest?
9 votes -
Search by last name for visitors
Currently there is no way to search by "Last name". May be in UK it is OK to search only by "First name", in DE and the rest of Europe this is not practicable.
Same topic: Sort by Last name.
Are the other customers looking for this basic value? Please vote!9 votes -
Visitor arrival should notify all internal attendees not just the host
When a visitor is "arrived" on the system, ALL internal attendees should get the notification email not just the host. Most of our hosts are partners and they would not be impressed to have to email all of their colleagues when a visitor arrives. When reception are busy it is very annoying and time consuming to have to email the other internal staff separately.
9 votes -
Visitors on Today page
Can a change be implemented for your visitors for today to show on the Today page, in the same way that your bookings do? This would save you from having to go into "Visitors" to check you've added the correct visitors for a meeting that may have been booked weeks before.
9 votes -
visitors summary for physical attendees on site rather all attendee.
we have a mixture of physical attendee and vitual attendee to meeting room booking be it teams/zoom/webex etc. it would be good to be able to list up the physcial attendee that are coming in so the reception know who is actually coming to meeting rather than see a list of 40 ppl but actually only 5 ppl are coming.
8 votes -
Visitor details - Visitor Module
When a visitor is being added, the solution shall ensure the following information is mandatory:
• Visitor Name (First Name & Surname)
• Visitor Phone Number
• Host Name (First Name & Surname)
• Host Phone Number
• Pass Type
• Arrival Date/Time
• Departure Date/Time8 votes -
Add more fields to capture more Visitors details
e.g. Government ID (PAN/Aadhar) – should be a separate field and should be retrieved
8 votes -
Email Notifications
The option for 'On arrival notify me by email' doesn't work if there's no meeting selected. We don't use the Meeting Spaces module but we still want to notify the host when the visitor has arrived. Can this changed so the Host is notified whether or not there's a meeting selected?
7 votes -
Visitor reoccurrence - Visitor Module
When a visitor is being added and the visiting period spans over multiple days, the solution shall allow the user to record the reoccurrence of the visitor:
• Daily
• Weekly
• Monthly7 votes -
mass visitors import
Currently mass import is only available in Admin and only one day at a time. Suggest to make mass import of visitors available to users as they are likely to use it more than the administrators.
The mass import should allow across multiple day instead of one day at a time.
Suggested fields for importing
Scheduled Arrival Date
Scheduled Arrival Time
Scheduled Departure Date
Scheduled Departure Time
Person Visiting Name
Person Visiting Email
Visitor Name
Visitor Email
Visitor Company
Visitor Telephone Number5 votes -
Column to show the requestors contact details
It would be good if the requestors name and contact number was shown.
It is a PA who makes the booking and sometimes is the person who needs to be notified of visitor arrival.
The PA will notify the host and others who need to know the visitors have arrived for a client meeting etc.5 votes
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