Vendor Management
57 results found
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Can the new linked room symbol show on the Vendor Dashboard
There is a new linked room symbol on the latest update. Can this be shown on the Vendor Dashboard also.
7 votes -
Give vendor the ability to refuse a catering booking
When the vendor receives a new booking, he can only take charge of it (accept, on its way ...), but he can't refuse it (for exemple if the informations are wrong, if an article is temporary unavailable ...).
Currently the administrators can refuse the booking of a room with an explanation sent by email. Can we do the same thing for catering ?7 votes -
Highlight changes/cancellations/room swap on vendor dashboard
When a requestor changes their booking in any way (moving their meeting to a different room, deleting their booking, changing quanitties/service items etc) this should be visually highlighted on the dashboard so it's immediately obvious to the vendor that something has changed. Also, it would be good to show WHAT has changed when they click on that booking to investigate. An e-mail is not useful for large operational kitchens, no-one is sat waiting to see if something has moved/been ammended. Also, the e-mail doesn't highlight what has changed anyway so it's really unhelpful. Make the dashboard be the singular source…
6 votes -
Ability to disable single days for the calculation of Cut-Off Times
Ability to disable single Days for the calculation of Cut-Off Times. I.e. if the Vendor doesn't work on Weekends, the Cut-Off Times are only calculated for the Day's Mon thru Fri.
6 votes -
Vendor Dashboard Status Reset
It would be good to allow the vendor manager to reset or go back a step to change the status of items on the dashboard
Sometimes the vendor has made an error and changed the status of the wrong room ie delivered and then can't change back to in-progress etc.6 votes -
Multiple rooms - does not show all meeting rooms in web portal & dashboard
When a user bookings multiple rooms only the primary room is showing (if it is part of a linked room booking) on the vendor dashboard and the web portal. All meeting rooms booked should be displayed.
5 votes -
Remove Time Out Value for Vendor Dashboard
The Time Out value needs to be removed from the Vendor Dashboard as monitoring this from a Video Wall, seeing a pop up every 5 mins asking to log back defeats the object of this purpose!
5 votes -
Option to delete vendor
we have an option to put a vendor as inactive when the user as left the business. an option to delete that vendor would be great
4 votes -
Vendor Dashboard - Cancelled Items
Cancelled bookings items come through on the dashboard as cancelled which has to be accepted.
It would be good if there could also be a pop-up message to alert the vendor on the main booking grid that there is cancelled service item on the dashboard.4 votes -
Import allergens and article master data from external system
Import of allergens and article master data from external system. Allergen labeling is a legal obligation. Extra field for allergen identification for customer transparency.
Otherwise, the correctness of the allergen identification must always be checked manually and changes to the product must be updated manually by administrators and is connected with a huge amount of effort. Articles must also all be created manually. The accuracy of the data is therefore not 100% guaranteed, which is a no go for customer transparency. Condeco is therefore currently not covering legal obligations.3 votes -
Simplify entry of Cost Code while adding services via Web Application for meetings originating from Condeco Mobile app and Room finder
Currently the Cost Code needs to be manually entered while adding services via Web Application for meetings originating from Condeco Mobile app and Room finder.
1. A User books a meeting room (Exchange enabled) via Room Finder or Condeco Mobile App
2. The user receives a Deep Services email Link
3. The user clicks on the deep services email link and adds services (catering/equipment) to that booking on the Web App
4. The user is required to manually enter the Cost code while adding these services in the Booking Form
5. The user doesn’t have these Cost Codes handy at…3 votes -
Desks which are bumped should not trigger a cleaning workflow
Currently, if a Flexible desk has the cleaning vendor assigned, it is bumped straight into "Awaiting Cleaning" if . This should change to "Available" as the desk has clearly not been used, it is pointless that is changes to "Awaiting Cleaning"
3 votes -
Vendor Dashboard - Item Notes
There is an option to make a “note” regarding a service item.
The note option is for every single item.
It would be more convenient to limit the notes to only the room. That way you have an easy overview and they won’t get lost3 votes -
Vendor Dashboard - Status Changes in Groups
Currently a vendor can change the status of new requested to accepted for a group of requests rather than having to update each request individually.
It would be good if the other stages of requests could be **** in groups rather than having to update individually, especially collected.3 votes -
Notes on Jobs on Dashboard
When a vendor has a job with a note attached they have to click and open the job to see the note.
It would be good if the vendor could also hover on the job and have a quick view of the note.3 votes -
Vendor Portal - Enhancement(s) to the tasks assigned to IT Resources
Can the Cost Centre column width be adjusted to the whole VC ID is visible? At least then they could match up the tasks to the same booking.
Can the list be sorted by the Cost Center column? At least then they could sort the list and bookings with the same VC ID would all be together.2 votes -
Catering Create Before option needs to exclude weekends/give working hours option
It is not useful to have create before or by a certain time UNLESS you can also exclude weekends/specify catering available working hours so these rules are effective. Having people place orders on a Friday for Monday for example is no good for us - we don't have anyone here ordering and making food over the weekend. This is critical functionality that should be available in the product and many have asked for this over the years. Please revisit this.
2 votes -
Vendor status to be visible under my bookings
We would like to be able to see in our bookings the status of the booked services (catering).
2 votes -
Allow vendor to see all services in the same dashboard
Currently, if a vendor is responsible for catering and equipment they need to have two different vendor accounts to see both dashboards. The system should allow all the services a vendor is responsible for to be shown in one dashboard.
2 votes -
Set vendor working days
Allow vendors to select the days they work. It is not uncommon for different vendors to have different working schedules so the ability to set working days and the hours is important to the operation of our business.
2 votes
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