Vendor Management
37 results found
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Can the new linked room symbol show on the Vendor Dashboard
There is a new linked room symbol on the latest update. Can this be shown on the Vendor Dashboard also.
7 votes -
Give vendor the ability to refuse a catering booking
When the vendor receives a new booking, he can only take charge of it (accept, on its way ...), but he can't refuse it (for exemple if the informations are wrong, if an article is temporary unavailable ...).
Currently the administrators can refuse the booking of a room with an explanation sent by email. Can we do the same thing for catering ?7 votes -
Vendor Dashboard Status Reset
It would be good to allow the vendor manager to reset or go back a step to change the status of items on the dashboard
Sometimes the vendor has made an error and changed the status of the wrong room ie delivered and then can't change back to in-progress etc.7 votes -
Highlight changes/cancellations/room swap on vendor dashboard
When a requestor changes their booking in any way (moving their meeting to a different room, deleting their booking, changing quanitties/service items etc) this should be visually highlighted on the dashboard so it's immediately obvious to the vendor that something has changed. Also, it would be good to show WHAT has changed when they click on that booking to investigate. An e-mail is not useful for large operational kitchens, no-one is sat waiting to see if something has moved/been ammended. Also, the e-mail doesn't highlight what has changed anyway so it's really unhelpful. Make the dashboard be the singular source…
6 votes -
Ability to disable single days for the calculation of Cut-Off Times
Ability to disable single Days for the calculation of Cut-Off Times. I.e. if the Vendor doesn't work on Weekends, the Cut-Off Times are only calculated for the Day's Mon thru Fri.
6 votes -
Multiple rooms - does not show all meeting rooms in web portal & dashboard
When a user bookings multiple rooms only the primary room is showing (if it is part of a linked room booking) on the vendor dashboard and the web portal. All meeting rooms booked should be displayed.
6 votes -
Food Service Cut-off time
The catering cut-off time should be limited to Monday-to-Friday business days only. The current 7-day cut-off is impractical for the business and is creating challenges for reporting and delivering efficient service.
5 votes -
Simplify entry of Cost Code while adding services via Web Application for meetings originating from Condeco Mobile app and Room finder
Currently the Cost Code needs to be manually entered while adding services via Web Application for meetings originating from Condeco Mobile app and Room finder.
1. A User books a meeting room (Exchange enabled) via Room Finder or Condeco Mobile App
2. The user receives a Deep Services email Link
3. The user clicks on the deep services email link and adds services (catering/equipment) to that booking on the Web App
4. The user is required to manually enter the Cost code while adding these services in the Booking Form
5. The user doesn’t have these Cost Codes handy at…5 votes -
Desks which are bumped should not trigger a cleaning workflow
Currently, if a Flexible desk has the cleaning vendor assigned, it is bumped straight into "Awaiting Cleaning" if . This should change to "Available" as the desk has clearly not been used, it is pointless that is changes to "Awaiting Cleaning"
5 votes -
Remove Time Out Value for Vendor Dashboard
The Time Out value needs to be removed from the Vendor Dashboard as monitoring this from a Video Wall, seeing a pop up every 5 mins asking to log back defeats the object of this purpose!
5 votes -
Vendor Portal - Enhancement(s) to the tasks assigned to IT Resources
Can the Cost Centre column width be adjusted to the whole VC ID is visible? At least then they could match up the tasks to the same booking.
Can the list be sorted by the Cost Center column? At least then they could sort the list and bookings with the same VC ID would all be together.3 votes -
Allow simultaneous use of proximity-based check-in and QR code functionality
FTI is currently piloting QR Codes as an alternate method for reserving personal space and meeting spaces (rare exceptions) in offices that may not require a desk or room screen. Included in this pilot, FTI is looking to increase employee check-in rates by enabling the proximity-based check in feature set. It was to FTI’s discovery that proximity-based check in is not available for a resource where “QR code check-in is enabled” as per Eptura’s knowledge article linked below.
FTI is requesting both QR code check-in and proximity-based check-in to be mutually exclusive to one another. In other words, FTI’s use…
2 votes -
I would like to request the inclusion of vendor services functionality in the Eptura Outlook Add-in, comparable to what is currently availab
I would like to request the inclusion of vendor services functionality in the Eptura Outlook Add-in, comparable to what is currently available in the web application when submitting a new reservation. Specifically, features such as Attendees, Food Service, and Equipment should be supported within the Outlook Add-in to ensure a consistent and comprehensive booking experience across platforms.
2 votes -
This is to inform you that it is an expected behavior that we do not receive booking confirmation email and booking deletion email when the
I would like to formally request the implementation of email notifications for booking creation, Modification and deletion events performed via the Engage Outlook Add-in. This functionality is currently available and working as expected within the Enterprise platform for managing meetings. However, it is not presently supported in the Outlook Add-in due to the existing system design. Aligning the Outlook Add-in with Enterprise in this regard would enhance consistency and improve user experience.
2 votes -
Catering not appearing on the re-charge reports
If a meeting or catering request was deleted after the cancellation cut off window the items were still displayed on the recharge reports.
Now if a User deletes catering or the whole meeting after the cancellation cut off the recharge is also removed from the reports.
Due to this we could have a delivery of 200 sandwich lunches and no-one to pay for them.
2 votes -
Services needing finance approval before confirmed
To have a finance workflow implemented in the services section using costcode reference for financial team.
Book room > Add services > Booking confirmed > Service approval sent to finance > Services approved / declined
1 vote -
Allow admins to change the wording of task status in the vendor portal
Allow us to change the task status InProgress, Delivered and Collected to more relevant terms. This allow our reception team (who are also catering) to quickly understand the status of specific rooms from whichever portal they are in as Condeco does not allow the Vendor Portal and the normal page to be signed into at the same time
1 vote
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