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Visitor Management

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  1. External visitor name should show on the floorplan with "booked by ___" and the internal host name.

    When external guests are booked a desk, the name on the floorplan shows as the internal/host name. We would like the data to pull in the name of the visitor and say "booked by ___" with the name of the internal person/host who booked the desk on the visitor's behalf.

    2 votes

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  2. Email Notifications for visitors with no meetings

    The option for 'On arrival notify me by email' is too generalised when no meeting is selected. would it be possible to set a message based on location for when visitors are marked as arrived?

    17 votes

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  3. QR code for Visitors to sign in

    We have had a user ask if it would be possible to have a visitor management system where by any visitors to the office can use a QR code to sign in at reception and integrate this with Condeco so that it will also show up on reports for track and trace etc.?

    2 votes

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  4. Visitor email template should have the field Company available

    When receiving email of visitor arrival, only the name is not enough to identify, specially if it is a supplier. We have to constantly ring reception to ask who has arrived.
    We log ALL visitors to the building.

    1 vote

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  5. Visitor management - alert message

    Could we look to have a similar alert message functionality for the visitor's portion of the system as we have for the rooms. The alert criteria could be linked to the location or a floor for example.

    3 votes

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  6. visitors summary for physical attendees on site rather all attendee.

    we have a mixture of physical attendee and vitual attendee to meeting room booking be it teams/zoom/webex etc. it would be good to be able to list up the physcial attendee that are coming in so the reception know who is actually coming to meeting rather than see a list of 40 ppl but actually only 5 ppl are coming.

    8 votes

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  7. Allow users to mark visitors as arrived

    Allow users to mark visitors as arrived. Currently, users can create visitors but not mark as arrived. Admins have to mark as arrived. Functionality to give users the option would be welcome

    2 votes

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  8. mass visitors import

    Currently mass import is only available in Admin and only one day at a time. Suggest to make mass import of visitors available to users as they are likely to use it more than the administrators.

    The mass import should allow across multiple day instead of one day at a time.

    Suggested fields for importing
    Scheduled Arrival Date
    Scheduled Arrival Time
    Scheduled Departure Date
    Scheduled Departure Time
    Person Visiting Name
    Person Visiting Email
    Visitor Name
    Visitor Email
    Visitor Company
    Visitor Telephone Number

    5 votes

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  9. Integration of visitor management with food booking/delivery apps such as UBER eats

    A banking customer in Australia has asked about: integration with food booking/delivery apps such as UBER eats
    If an employee orders Uber Eats and adds it to visitor management that the host could be notified on arrival of the delivery

    1 vote

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  10. Associate Workspace with a Visitor request

    When a visitor is added there's the ability to associate the visitor to a Meeting. It would be helpful to associate the visitor to a personal space.

    When will visitor different offices within the company we are assisted a workspace. Having that information on the visitor request would be great.

    2 votes

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  11. Approval Process Flow

    It would be extremely beneficial for an approved / not approved option within the visitor screen. We have a requirement for our admins to approve all visitors that attends all our sites. At the moment they have to email each host to notify them the visit has been approved. It would be great if there was a button that allows the admin to approve the visit. And then the host is notified of the approval via email from Condeco.

    1 vote

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  12. Email Notifications

    The option for 'On arrival notify me by email' doesn't work if there's no meeting selected. We don't use the Meeting Spaces module but we still want to notify the host when the visitor has arrived. Can this changed so the Host is notified whether or not there's a meeting selected?

    7 votes

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  13. Visitor Badge Display

    Can the visitor badge display the end date so we don't have to reprint badges daily and can it also print the visitor number which we can tie to our temporary badge?

    1 vote

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  14. Add visitor check in time to Visitor Management so a busy desk knows when to expect guest.

    Busy front desks are helped when there is a time when an expected guest is expected to arrive.
    this would help with the sort function on attendees expected.
    Thank you.

    1 vote

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  15. Column to show the requestors contact details

    It would be good if the requestors name and contact number was shown.
    It is a PA who makes the booking and sometimes is the person who needs to be notified of visitor arrival.
    The PA will notify the host and others who need to know the visitors have arrived for a client meeting etc.

    5 votes

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  16. To allow extraction of floor number and meeting room name in Visitor Pass

    Client would like to display floor number and meeting room name on Visitor Pass. These fields can be empty if no room booking made for the visitor

    1 vote

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  17. We would like to be able to print visitor passes to multi-label (glue stickers) A4 sheets/pages.

    We would like to be able to print visitor passes to multi-label (glue stickers) A4 sheets/pages, using a prepared template. The current set-up only allows us to print a tiny single print, which requires the purchase of additional accessories. This would enable our FOH/Receptionist to prepare guestlists and label packages pre-event.

    1 vote

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  18. Attendees Names

    I'm not quite sure why under the attendees tab, you have the last name first and the first name last. The old version wasn't like this so PA's don't even read the boxes, but also, when you are typing someone's name, you type John Smith, not Smith John. I know you can swap it over after, but i just preferred the old way

    4 votes

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  19. Moving bookings in Condeco

    when moving bookings in the new Condeco, it does not give me the option to cancel that move like the previous version. what if the booker on the other end of the phone changes their mind? I have nowhere to put the new booking!!!!

    2 votes

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  20. User permissions Interserve - Visitor Module

    The solution shall allow Interserve users to remove visitors.

    1 vote

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