Visitor Management
67 results found
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Visitor email template should have the field Company available
When receiving email of visitor arrival, only the name is not enough to identify, specially if it is a supplier. We have to constantly ring reception to ask who has arrived.
We log ALL visitors to the building.1 vote -
Visitor management - alert message
Could we look to have a similar alert message functionality for the visitor's portion of the system as we have for the rooms. The alert criteria could be linked to the location or a floor for example.
2 votes -
visitors summary for physical attendees on site rather all attendee.
we have a mixture of physical attendee and vitual attendee to meeting room booking be it teams/zoom/webex etc. it would be good to be able to list up the physcial attendee that are coming in so the reception know who is actually coming to meeting rather than see a list of 40 ppl but actually only 5 ppl are coming.
8 votes -
Allow users to mark visitors as arrived
Allow users to mark visitors as arrived. Currently, users can create visitors but not mark as arrived. Admins have to mark as arrived. Functionality to give users the option would be welcome
2 votes -
mass visitors import
Currently mass import is only available in Admin and only one day at a time. Suggest to make mass import of visitors available to users as they are likely to use it more than the administrators.
The mass import should allow across multiple day instead of one day at a time.
Suggested fields for importing
Scheduled Arrival Date
Scheduled Arrival Time
Scheduled Departure Date
Scheduled Departure Time
Person Visiting Name
Person Visiting Email
Visitor Name
Visitor Email
Visitor Company
Visitor Telephone Number5 votes -
Integration of visitor management with food booking/delivery apps such as UBER eats
A banking customer in Australia has asked about: integration with food booking/delivery apps such as UBER eats
If an employee orders Uber Eats and adds it to visitor management that the host could be notified on arrival of the delivery1 vote -
Associate Workspace with a Visitor request
When a visitor is added there's the ability to associate the visitor to a Meeting. It would be helpful to associate the visitor to a personal space.
When will visitor different offices within the company we are assisted a workspace. Having that information on the visitor request would be great.
2 votes -
Approval Process Flow
It would be extremely beneficial for an approved / not approved option within the visitor screen. We have a requirement for our admins to approve all visitors that attends all our sites. At the moment they have to email each host to notify them the visit has been approved. It would be great if there was a button that allows the admin to approve the visit. And then the host is notified of the approval via email from Condeco.
1 vote -
Email Notifications
The option for 'On arrival notify me by email' doesn't work if there's no meeting selected. We don't use the Meeting Spaces module but we still want to notify the host when the visitor has arrived. Can this changed so the Host is notified whether or not there's a meeting selected?
6 votes -
Visitor Badge Display
Can the visitor badge display the end date so we don't have to reprint badges daily and can it also print the visitor number which we can tie to our temporary badge?
1 vote -
Add visitor check in time to Visitor Management so a busy desk knows when to expect guest.
Busy front desks are helped when there is a time when an expected guest is expected to arrive.
this would help with the sort function on attendees expected.
Thank you.1 vote -
Column to show the requestors contact details
It would be good if the requestors name and contact number was shown.
It is a PA who makes the booking and sometimes is the person who needs to be notified of visitor arrival.
The PA will notify the host and others who need to know the visitors have arrived for a client meeting etc.5 votes -
To allow extraction of floor number and meeting room name in Visitor Pass
Client would like to display floor number and meeting room name on Visitor Pass. These fields can be empty if no room booking made for the visitor
1 vote -
We would like to be able to print visitor passes to multi-label (glue stickers) A4 sheets/pages.
We would like to be able to print visitor passes to multi-label (glue stickers) A4 sheets/pages, using a prepared template. The current set-up only allows us to print a tiny single print, which requires the purchase of additional accessories. This would enable our FOH/Receptionist to prepare guestlists and label packages pre-event.
1 vote -
Attendees Names
I'm not quite sure why under the attendees tab, you have the last name first and the first name last. The old version wasn't like this so PA's don't even read the boxes, but also, when you are typing someone's name, you type John Smith, not Smith John. I know you can swap it over after, but i just preferred the old way
4 votes -
Moving bookings in Condeco
when moving bookings in the new Condeco, it does not give me the option to cancel that move like the previous version. what if the booker on the other end of the phone changes their mind? I have nowhere to put the new booking!!!!
2 votes -
User permissions Interserve - Visitor Module
The solution shall allow Interserve users to remove visitors.
1 vote -
User permissions - Visitor module
When a visitor has been added, the solution shall only allow MOD users to remove visitors that they have added.
1 vote -
Visitor Module behaviours
When a visitor is being added, the solution shall not allow the user to add themselves as a visitor.
1 vote -
Visitor reoccurrence - Visitor Module
When a visitor is being added and the visiting period spans over multiple days, the solution shall allow the user to record the reoccurrence of the visitor:
• Daily
• Weekly
• Monthly7 votes
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