Visitor Management
73 results found
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External visitor name should show on the floorplan with "booked by ___" and the internal host name.
When external guests are booked a desk, the name on the floorplan shows as the internal/host name. We would like the data to pull in the name of the visitor and say "booked by ___" with the name of the internal person/host who booked the desk on the visitor's behalf.
3 votes -
Integration with Webex room devices
Meeting room devices have various sensors built into them including presence (physical people in the room), temperature, air quality and more. A native integration would bring loads of opportunity to Condeco users that have Webex units in rooms
1 vote -
Add the advanced visitors form when the you book a personal space for external usuer. In that way, you are able to add all the info. needed.
Add the advanced visitors form when the you book a personal space for external usuer. In that way, you are able to add all the info. needed.
1 vote -
Visitor ID Type
We ask visitors for ID when they arrive at our building can be Passport, Driving Licence or Credit Card.
It would be good if there was an option for the type of ID a visitor has presented upon checked-in (IE reception click Arrived then select ID type or similar so long as it's quick and easy so not to delay visitor entry).
This information is needed for audit purposes.1 vote -
Field Title of a visitor
A field in visitor management where the title of a person can be entered would be useful. It would also make sense to include the title on the visitor badge.
1 vote -
visitors summary for physical attendees on site rather all attendee.
we have a mixture of physical attendee and vitual attendee to meeting room booking be it teams/zoom/webex etc. it would be good to be able to list up the physcial attendee that are coming in so the reception know who is actually coming to meeting rather than see a list of 40 ppl but actually only 5 ppl are coming.
8 votes -
QR code for Visitors to sign in
We have had a user ask if it would be possible to have a visitor management system where by any visitors to the office can use a QR code to sign in at reception and integrate this with Condeco so that it will also show up on reports for track and trace etc.?
2 votes -
Email Notifications
The option for 'On arrival notify me by email' doesn't work if there's no meeting selected. We don't use the Meeting Spaces module but we still want to notify the host when the visitor has arrived. Can this changed so the Host is notified whether or not there's a meeting selected?
7 votes -
Visitor management - alert message
Could we look to have a similar alert message functionality for the visitor's portion of the system as we have for the rooms. The alert criteria could be linked to the location or a floor for example.
3 votes -
mass visitors import
Currently mass import is only available in Admin and only one day at a time. Suggest to make mass import of visitors available to users as they are likely to use it more than the administrators.
The mass import should allow across multiple day instead of one day at a time.
Suggested fields for importing
Scheduled Arrival Date
Scheduled Arrival Time
Scheduled Departure Date
Scheduled Departure Time
Person Visiting Name
Person Visiting Email
Visitor Name
Visitor Email
Visitor Company
Visitor Telephone Number5 votes -
Visitor email template should have the field Company available
When receiving email of visitor arrival, only the name is not enough to identify, specially if it is a supplier. We have to constantly ring reception to ask who has arrived.
We log ALL visitors to the building.1 vote -
Allow users to mark visitors as arrived
Allow users to mark visitors as arrived. Currently, users can create visitors but not mark as arrived. Admins have to mark as arrived. Functionality to give users the option would be welcome
2 votes -
Column to show the requestors contact details
It would be good if the requestors name and contact number was shown.
It is a PA who makes the booking and sometimes is the person who needs to be notified of visitor arrival.
The PA will notify the host and others who need to know the visitors have arrived for a client meeting etc.5 votes -
Associate Workspace with a Visitor request
When a visitor is added there's the ability to associate the visitor to a Meeting. It would be helpful to associate the visitor to a personal space.
When will visitor different offices within the company we are assisted a workspace. Having that information on the visitor request would be great.
2 votes -
Integration of visitor management with food booking/delivery apps such as UBER eats
A banking customer in Australia has asked about: integration with food booking/delivery apps such as UBER eats
If an employee orders Uber Eats and adds it to visitor management that the host could be notified on arrival of the delivery1 vote -
Approval Process Flow
It would be extremely beneficial for an approved / not approved option within the visitor screen. We have a requirement for our admins to approve all visitors that attends all our sites. At the moment they have to email each host to notify them the visit has been approved. It would be great if there was a button that allows the admin to approve the visit. And then the host is notified of the approval via email from Condeco.
1 vote -
Mandatory Visitor Fields
Would be a great idea to have the ability to select which fields can be made mandatory when filling in a visitor form. Example Name (First and Last), Email Address and Contact Number
14 votes -
Visitor Badge Display
Can the visitor badge display the end date so we don't have to reprint badges daily and can it also print the visitor number which we can tie to our temporary badge?
1 vote -
Visitor reoccurrence - Visitor Module
When a visitor is being added and the visiting period spans over multiple days, the solution shall allow the user to record the reoccurrence of the visitor:
• Daily
• Weekly
• Monthly7 votes -
Visitor Mandatory Information - Visitor Module
The solution shall not allow a visitor to be added without the mandatory information being completed. See ticket link below
11 votes
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