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Admin functionality

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  1. Give admin the ability to "view as a User" to see what changes would look like to a regular user

    This will help with troubleshooting as sometimes problem-solving can take a day or two

    When you are set up as a Global Admin and trying to work on a users Account it would be good to not need the keep the user hanging around to try different things.

    The ability to impersonate a User account and work on the issue in the background to try different steps to resolve the issue.

    82 votes

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    8 comments  ·  Ideas  ·  Admin →
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  2. "Bulk edit" for changing options in Resources

    We want to be able to use "Bulk edit" for changing the different options in the "Resources" page. We are a very dynamic company that often changes the location of teams. If we have to keep on changing, sometimes more than 100 desks to another group, we lose a lot of time.

    63 votes

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  3. Allow for the customisation of ALL possible email templates from Condeco

    Not all email templates are customisable.

    For example, the activation of a suspended user cannot be customised. This causes significant issues for SSO customers because the URL and instructions cause more confusion.

    Allow for the customization of ALL possible emails coming from Condeco.,

    53 votes

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    10 comments  ·  Ideas  ·  Admin →
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  4. Ability to stop users booking meeting rooms on the weekend and on bank holiday's

    In our organisation, booking meetings rooms on the weekend is prohibited and we would like to avoid users thinking this is the case.

    To make this easy to administrate, we should be able to clearly mark holidays in the settings. It would be optimal if the system could do this based on your region with the ability to adjust manually

    40 votes

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  5. Allow users to provide feedback about a workspace

    Incorporate survey after the meeting is over Staff should be able to provide the feedback about the room on the functionality of Projector, Plasma TV, Round Table, conference equipment, etc

    This will help IT to improve the user experience in these meeting rooms

    Example:
    1. Feedback Email / form to be sent our once the meeting is over.
    2, Feedback form hosted on Condeco screens at the end of the meeting.
    3. Web app sending the feedback form once the meeting is over.

    The idea is to gather information about the Meeting room usage and the overall experience of meeting…

    31 votes

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  6. Use Active Directory Groups to manage User Permissions in Condeco

    We want to use AD Group to manage user permissions in Condeco (Global Administrator, Country Administrator,
    Location Administrator, Group Administrator).

    First you need to make these permissions manageable by group, not by user. Following this, you should allow the matching of this group with AD group. The consequence would be to sync AD Group with HR Feed

    28 votes

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    0 comments  ·  Ideas  ·  Admin →
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  7. confirming Multiple Requests

    i would like to be able to confirm multiple requests at the same time

    22 votes

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  8. Ability to create roles within the system

    Ability to create roles within the system that user profiles can be assigned. That doesn't require going into individual user accounts to apply permissions.

    Should you require screen shots of what I'm proposing please let me know.

    20 votes

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    1 comment  ·  Ideas  ·  Admin →
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  9. Give admin ability to see the title of a private meeting

    As of now, admins can't see the title of a private meeting. Our receptions are admins (Any admin from Country admin up to Global admins) should be able to see the meeting title.

    19 votes

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  10. Make it easier for admin to bulk upload names/changes by CSV file

    Make it easier for admin to bulk upload names/changes by CSV file.

    Currently we use a third party application to manage our cost codes and we would like a simple CSV upload tool to be able to update user records

    As a business we invoice catering made on bookings that require catering services and we would like the ability to tie back a cost code to each user which we can maintain via a CSV file.

    Phone numbers are used to be able to contact the requestor of the booking if needed (asking for switching rooms,…)

    19 votes

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    5 comments  ·  Ideas  ·  Admin →
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  11. Advanced Booking Grid: The option to choose if ‘amendment’ emails automatically get sent to the host of the meeting

    When our admin teams perform frequent actions such as moving a room from one group to another or copying a booking from one place to another there is currently no functionality to stop emails going out to the host (i.e. the holder of the original booking).

    My team is swap rooms around frequently and sometimes place it back in the original room

    I would like to have the ability at all times to decide what mail goes out and when. Like a button to send confirmation and one for send update or something..

    A. The system automatically sends emails depending…

    17 votes

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  12. Close meeting space for hours, not only days

    Our facility service needs the ability to close a meeting space for (several) hours.

    Actually it is only possible to close meeting spaces for whole days.

    14 votes

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  13. HR Feed Sync with Active Directory level 2 (or below) OU

    HR Feed only sync with level 1 OU from our Active Directory. We need HR Feed to be able to target a dedicated OU for a more accurate synchronisation process.

    14 votes

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  14. Show the reason why desks are blocked/closed by admins for maintenance tasks

    When admins block workspaces (e.g. when desks are equipped with new hardware), it would be nice if you could put a comment like "Desks are getting equipped. You can book these desks again tomorrow". This comment could appear on the floorplan (by default or by hover over those desks) or next to the desk names in booking grid etc.

    This would bring more transparency for all users and they would know for which reason and how long desks are closed.

    13 votes

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  15. Global list of user pins

    The ability to extract the user pin codes into Excel.

    From time to time we will be rolling out devices into offices where the system has never been available before, as a result once the room devices are in place, user can then register their staff passes against their user pins.

    However for us to supply this we have to go into each individual account and get the pin.

    It would be great to be able to either a) extract all user pins for our organisation, or even better b) the ability to extract user pins based on location.

    This…

    13 votes

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  16. Ability to add attachments to bookings to keep a log of change requests

    We get a lot of email requests from users about changes to managed meetings. We would like the ability to add attachments to keep a trail of change requests

    It would be great if we could build in an attachments field into Condeco, we currently have this in our current system and makes life so much easier.

    We save all correspondence from the client into the booking, this saves on looking for e-mails in outlook, or when a client is shouting at us there and then it is not what they booked it is in the booking already and we…

    13 votes

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  17. Admin to give the rights for specified users to book further out

    It would be useful for admin users to be able to grant special rights to specific users so that they are able to book further out than standard users- this would allows certain members of staff like PA's etc. to book desks before everyone else without opening up the booking grid for everyone.

    10 votes

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  18. Sort resources alphabetically in resource editing

    In app setup -> groups, the groups are listed in alphabetical order. When editing in app setup -> resources, this is not the case. Can the group list please be sorted there as well? Currently the order is their creation date.

    10 votes

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    2 comments  ·  Ideas  ·  Admin →
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  19. Cancellation Reason for Desk/Room Bookings to be included in the cancellation email sent to users

    When you cancel bookings/close a desk or room you enter a reason but this currently doesn't pull through to the email received by the user resulting in an additional manual process to inform people of this to prevent complaints. If the cancellation reason could be included in the email this would mean we no longer have to send additional communication to users to explain what has happened and why their booking has to be removed. If the reason could also be shown on the grid this would also prevent unnecessary questions being fielded by IT and Facilities staff by users.

    9 votes

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  20. Feature to notify users that equipment is down in specific conference room

    Feature to indicate what equipment is down in specific conference room (i.e. broken camera, broken monitor, speaker not working) so that they are aware prior to booking.

    8 votes

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