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How can we improve system administration features in Condeco Enterprise?

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286 results found

  1. Revert unhelpful change that delays user perfomance

    RE the recent change of not giving users access to booking details that occurred more than 30 days in the past, it feels like Condeco is introducing unnecessary barriers to user performance. We shouldn’t need to run reports every time we need to access past bookings information. We are going backwards with this change. All information should remain easily accessible to users. Condeco says this is 'to improve performance', but I can guarantee this is not for the users benefit at all. We deal with 5000+ bookings per month. Accessing past booking details is crucial for our daily operations. For…

    16 votes
    1 comment  ·  Admin →
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    Under Consideration  ·  AdminJames Lott (Admin, Condeco) responded

    Thank you for your feedback on this matter. The recent changes were implemented to enhance the application's performance, and we've observed significant improvements in both response time and overall speed. However, we recognize that some data previously accessible through the Booking form is not visible in the Booking Summary. We are working to enhance the Booking Summary to display all relevant meeting data so that past bookings can be replicated without the need to use the 'Reports' section of Condeco.


    We'd would also like to highlight that it is still possible to view bookings on the Booking Grid and use the 'Copy' function to replicate the meeting at a future date.

  2. Allow admins to enable half day bookings for personal spaces at the Location or Group level.

    Allow admins to enable half day bookings for personal spaces at the Location or Group level. Currently it is only possible to allow half day bookings in the Global Setup which applies to all Locations and Groups.

    15 votes
    0 comments  ·  Admin →
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  3. Bulk "Move to Group" option in Resources

    Currently having to move 300 desks into a specific group over 2 floors, its taking hours on end, this feature would allow movement of desks and resources to various groups with a few clicks and not thousands!

    15 votes
    2 comments  ·  Usability  ·  Admin →
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  4. Show the reason why desks are blocked/closed by admins for maintenance tasks

    When admins block workspaces (e.g. when desks are equipped with new hardware), it would be nice if you could put a comment like "Desks are getting equipped. You can book these desks again tomorrow". This comment could appear on the floorplan (by default or by hover over those desks) or next to the desk names in booking grid etc.

    This would bring more transparency for all users and they would know for which reason and how long desks are closed.

    14 votes
    0 comments  ·  Ideas  ·  Admin →
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  5. HR Feed Sync with Active Directory level 2 (or below) OU

    HR Feed only sync with level 1 OU from our Active Directory. We need HR Feed to be able to target a dedicated OU for a more accurate synchronisation process.

    14 votes
    0 comments  ·  Ideas  ·  Admin →
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  6. When editing desks it would be a lot easier if the system would take me back to the page I'm on rather than take me back to the beginning

    When editing desks on page 5 (for example), it would be a lot easier if the system would then take me back to page 5 once I've edited a desk. At the moment, every time I edit a desk I get taken back to the first page when I come out of the desk I've just edited. We have 14 pages of desks so it's getting a little bit confusing and is taking longer than it should

    14 votes
    0 comments  ·  Usability  ·  Admin →
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  7. Global list of user pins

    The ability to extract the user pin codes into Excel.

    From time to time we will be rolling out devices into offices where the system has never been available before, as a result once the room devices are in place, user can then register their staff passes against their user pins.

    However for us to supply this we have to go into each individual account and get the pin.

    It would be great to be able to either a) extract all user pins for our organisation, or even better b) the ability to extract user pins based on location.

    This…

    13 votes
    1 comment  ·  Ideas  ·  Admin →
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  8. Auto sort rooms when adding rooms to groups

    Would it be possible to have an auto sort it is extremely time consuming when adding rooms to groups and you have 120 meeting rooms and you are trying to add a room on the second floor it take ages to drag it to the relevant order, where as an auto sort will just sort the rooms in order.

    13 votes
    2 comments  ·  Usability  ·  Admin →
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  9. Ability to add attachments to bookings to keep a log of change requests

    We get a lot of email requests from users about changes to managed meetings. We would like the ability to add attachments to keep a trail of change requests

    It would be great if we could build in an attachments field into Condeco, we currently have this in our current system and makes life so much easier.

    We save all correspondence from the client into the booking, this saves on looking for e-mails in outlook, or when a client is shouting at us there and then it is not what they booked it is in the booking already and we…

    13 votes
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  10. Condeco To Hold Dietary Requirments For Internal Users

    This would be useful to store personal details about a user i.e. a user is diabetic and when creating the meeting an admin can see their requirements. You can create a visitor and attach notes to that profile which can get imported into the booking.

    12 votes
    0 comments  ·  Admin →
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  11. Enable copy and paste functionality on user management when creating accounts

    Once this functionality got disabled, it started affecting our service. Normally, we create hundreds of accounts which now consumes a lot of time, and all details must be triple checked in order to not make mistakes. If it got enabled, it would improve our productivity.

    12 votes
    6 comments  ·  Usability  ·  Admin →
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  12. Add the ability to enable/disable booking mail notification per user

    In user profile will be graceful have a flag to enable/disable mail notification about booking events, so that each user can choose what event will be notified in his/her mailbox.

    12 votes
    0 comments  ·  Usability  ·  Admin →
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  13. Allow to override the number o Slots per Week for a user group by group

    Today is only possible to override the user permissions for all groups at the same time (on the Preferred Attributes tab). Sometimes an Admin is requested to add extra slots for one user in an specific group and it is not possible

    11 votes
    0 comments  ·  Usability  ·  Admin →
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  14. to be able to change the 'desk bump' wording ourselves

    11 votes
    2 comments  ·  Admin →
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  15. Sort resources alphabetically in resource editing

    In app setup -> groups, the groups are listed in alphabetical order. When editing in app setup -> resources, this is not the case. Can the group list please be sorted there as well? Currently the order is their creation date.

    11 votes
    2 comments  ·  Ideas  ·  Admin →
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  16. Remember floor selection when editing resources

    When in resource editor (specifically meeting rooms, but I would assume others as well), when you select a location then edit a resource, it remembers the selected location. If you select a location and a floor, it forgets the floor every time you edit a resource. Please have it remember the floor selection as well.

    11 votes
    1 comment  ·  Usability  ·  Admin →
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  17. Announcements Page- inform colleagues of changes in policies or upcoming events

    Pop-up announcement page when colleagues login to the app- to inform of events taking place at the workplace, or changes to company policies etc.

    Only Admins to be given rights to post.

    10 votes
    Under Consideration  ·  0 comments  ·  Ideas  ·  Admin →
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  18. Cancellation Reason for Desk/Room Bookings to be included in the cancellation email sent to users

    When you cancel bookings/close a desk or room you enter a reason but this currently doesn't pull through to the email received by the user resulting in an additional manual process to inform people of this to prevent complaints. If the cancellation reason could be included in the email this would mean we no longer have to send additional communication to users to explain what has happened and why their booking has to be removed. If the reason could also be shown on the grid this would also prevent unnecessary questions being fielded by IT and Facilities staff by users.

    10 votes
    0 comments  ·  Ideas  ·  Admin →
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  19. Add "Report an Issue" feature

    Add a new button for "Report an Issue" to the my.condeco.cloud site. You have buttons for knowledge base, Manuals, User Voice, etc… but not for “Report an Issue.” This should be a mandatory button on the front page.

    10 votes
    4 comments  ·  Usability  ·  Admin →
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  20. Admin to give the rights for specified users to book further out

    It would be useful for admin users to be able to grant special rights to specific users so that they are able to book further out than standard users- this would allows certain members of staff like PA's etc. to book desks before everyone else without opening up the booking grid for everyone.

    10 votes
    1 comment  ·  Ideas  ·  Admin →
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