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Admin functionality

26 results found

  1. Block out a group of rooms

    Currently, if a room is out of use for a period of time and you want to hide the room you need to create a new group and move the room to that group. It would be good to have a function to close/hide a room at a click of a button.

    54 votes

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    13 comments  ·  Ideas  ·  Admin →
  2. Ability to show which users are in which group.

    Currently, you can type in a user (in the "user" section) to see the groups they are in. However, you cannot do the reverse and see a list of members in a particular group.
    This would be beneficial in terms of granting / revoking user access.

    28 votes

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    1 comment  ·  Ideas  ·  Admin →

    We are delighted to tell you that these features are now available in our latest release.

    We will need to update your site to the latest version, so please contact Condeco Support to arrange a time and date that is suitable for your business.

    Thank you for continuing to raise ideas on UserVoice.

  3. 'User' tab to have an email field to search by

    Have an email field when finding a user. When searing a popular name several entries appear and without going into each one you cannot tell which is the correct account. If we could search by email address it would make it a lot easier.

    25 votes

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    0 comments  ·  Ideas  ·  Admin →

    We are delighted to tell you that these features are now available in our latest release.

    We will need to update your site to the latest version, so please contact Condeco Support to arrange a time and date that is suitable for your business.

    Thank you for continuing to raise ideas on UserVoice.

  4. User Management: Ability to delete old SSO authenticated accounts

    With the standard user creation, you have the ability to suspend, delete, update as necessary accounts within the system.

    However for SSO authenticated users, you only have the ability to suspend a user, not delete. I'd like the ability to remove users that have left the business from the Condeco database.

    I'd also like to see this tied into another functionality where existing users can be transferred to another booker if this person is to host meetings.

    The Admin functionality should have much more granular control of what can be done to individuals in the Condeco database.

    24 votes

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    3 comments  ·  Ideas  ·  Admin →

    We are delighted to tell you that these features are now available in our latest release.

    We will need to update your site to the latest version, so please contact Condeco Support to arrange a time and date that is suitable for your business.

    Thank you for continuing to raise ideas on UserVoice.

  5. Multi-Country Level Admin Role

    Condeco allows an Admin to be given Country Admin only for one particular Country and not multiple countries. We need to allow a Country Admin for Country X to also be the Country Admin for Country Y.

    23 votes

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    Completed  ·  3 comments  ·  Usability  ·  Admin →
  6. I would like the ability to duplicate a group with the same settings instead of creating one from scratch

    In order to save time, it would be great to be able to duplicate a group in order to recover all the settings already defined, including all the email templates (which are currently tedious to do).

    We could save time by duplicating an existing group and change just some parameters, instead of creating one from scratch

    16 votes

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    We are delighted to tell you that these features are now available in our latest release.

    We will need to update your site to the latest version, so please contact Condeco Support to arrange a time and date that is suitable for your business.

    Thank you for continuing to raise ideas on UserVoice.

  7. Rescheduling a meeting in Outlook should suggest alternative rooms

    When rescheduling a meeting in Outlook, if the same room is not available a pop up should suggest alternative free rooms in a drop down list instead of asking the user to edit the booking from the Room booking tab.

    13 votes

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  8. Swap meetings which are in progress

    Clients go into rooms then decide it’s too big/small & want to move.

    As a law firm we book mediations that sometimes require last min changes and this involves 3 + rooms needing to be swapped ( rooms are booked @ 09.00 but meetings may not start until 10.00) then the host comes over & decides rooms aren’t suitable for certain reasons.

    Rooms are booked for a x8 people then more client turn up unexpectedly

    Sometimes when we are busy we can’t book the appropriate room the client needs all day so give them whatever room is available , if…

    11 votes

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    Completed  ·  1 comment  ·  Ideas  ·  Admin →
  9. When an SSO authenticated account is reactivated, remove email requesting new password

    When an SSO account is deactivated, when the Reactivate button is clicked, the user is sent an email with their account details asking them to create a new password.

    This email is irrelevant when the user is being authenticated using ADFS SSO and can lead to confusion and also generating a second forms based account that leads to issues with duplicate accounts with the same email address.

    If the account is SSO based, then when Reactivate button is clicked, the account should just be re-enabled and ultimately avoid these emails being generated.

    Addendum:
    Question that might be asked is: How…

    10 votes

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    0 comments  ·  Ideas  ·  Admin →

    We are delighted to tell you that these features are now available in our latest release.

    We will need to update your site to the latest version, so please contact Condeco Support to arrange a time and date that is suitable for your business.

    Thank you for continuing to raise ideas on UserVoice.

  10. Clear ID card from existing user account

    We have recently had an instance where one user accidently entered the wrong PIN code whilst registering the ID card. The result was that the ID card was linked to another user and any room he booked with the ID card was booked in name of the other user.

    After contacting support, it appears the system does not allow to clear ID cards from user accounts so the only workaround was to delete the user account and recreate it.

    It would be very helpful if a function can be added to clear ID cards from user accounts like we have…

    9 votes

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    We are delighted to tell you that these features are now available in our latest release.

    We will need to update your site to the latest version, so please contact Condeco Support to arrange a time and date that is suitable for your business.

    Thank you for continuing to raise ideas on UserVoice.

  11. Adjacent desk list to be in alpha order

    when admins are configuring the Adjacent desks the list of desks to choose from in the drop down should be alpha sorted.
    Our naming convention works on a grid column system we have a lot of desk in the neighbourhood it is so time consuming scanning up and down the list of 100's of desks to find the right ones.
    view

    8 votes

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    Hi!

    We’re happy to let you know that “sorting the adjacent desk list” was included in our recent update, released today.

    If you’re on Evergreen, you will get the update automatically as part of your Evergreen schedule. Alternatively, you can raise a request using My Condeco to get the update.

    Thanks for continuing to suggest great ideas to Condeco, and help improve the product.

    Kind regards,

    Condeco Product Team

  12. Add warning: Deleting resource group

    Add a prompt or note that advises admins that deleting a resource group will delete any resources that are in that group.

    This is not stated in any documentation.

    7 votes

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    We added warning modals that display when you are deleting a country, region, location, group and resource. We have also moved the 'Delete' button away from the 'Save' button, this was added in our July release, noted under 'Enhancements'

    https://knowledge.eptura.com/Condeco/Whats_New/E440-2024_August_Condeco_Cloud_Product_Release

  13. Add Floorplan view to Today Page

    Have the ability for users to book desks through floorplan view directly from today page

    6 votes

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  14. Option to turn off "Find a Colleague"

    Provide administrator with the option to globally turn off "Find a Colleague" or granularity enabling these options for Users/Administrators.

    6 votes

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    Hi!

    We are happy to let you know that this feature was released in our January update. Users can now hide their location and working status from their profile, or administrators can do this for them from User Administration. You’ll find the new setting on the “Availability” tab.

    Thanks for suggesting these ideas and helping to improve the product!

    Regards,

    Condeco Product Team

  15. User Management - All / None functionality should be applied at column level

    The All / None feature on user permissions should be enabled at column level as well as row level.

    When having multiple permission lines per group per user, without having an all / none facility at column level, means you have to go though checking each line (which if you have lots of restricted room groups) can become quite an overhead especially if you have multiple users being mapped into this.

    Wouldn't be an onerous task to add this to the master page code for the user administration page to allow for this.

    6 votes

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    We are delighted to tell you that these features are now available in our latest release.

    We will need to update your site to the latest version, so please contact Condeco Support to arrange a time and date that is suitable for your business.

    Thank you for continuing to raise ideas on UserVoice.

  16. Give admins the ability to delete other user's delivery point requests

    When a user who made a request for services without a room booking goes on holiday or is ill, it is not possible for its representative or an admin user to adapt or delete the request. This should be possible.

    5 votes

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    2 comments  ·  Ideas  ·  Admin →

    We are happy to let you know that this Idea was delivered in our latest update.

    1. Log in to the application as an admin.
    2. Go to ‘Find bookings’ in the left navigation menu.
    3. Change the radio button from ‘Meeting room’ to ‘Service delivery booking’.
    4. Enter the user’s name in the host or requestor field, and adjust the date range as required.
    5. Their delivery point requests should be listed in the results along with a new ‘delete’ button.

    Thanks for raising Ideas in UserVoice.

    Regards,

    Condeco Product Team

  17. Ability to close specific day.

    We have a requirement for some of our resources to close on a specific day. However, this is currently not possible on Condeco.

    4 votes

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  18. Change details across all groups rather than per group

    There should be an option to apply a change to all groups rather than having to do it per group as it is time consuming when you have a lot of groups. e.g changing email templates or check in times.

    4 votes

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    Hi!

    We’re happy to let you know that “ability to update group email templates globally” was included in our recent update, released today.

    If you’re on Evergreen, you will get the update automatically as part of your Evergreen schedule. Alternatively, you can raise a request using My Condeco to get the update.

    Thanks for continuing to suggest great ideas to Condeco, and help improve the product.

    Kind regards,

    Condeco Product Team

  19. Separate the ability for users to self register and reset their password

    Currently, the functionality for users to do self register themselves access to the application and the ability to reset their password is married together.

    These 2 functions should separated.

    We don’t want users self registration to the application, but we do want users to able to self reset their password

    This would alleviate administrator burden for resending user credentials if the user forget their password.

    Authentication

    4 votes

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    2 comments  ·  Ideas  ·  Admin →
  20. Ability to see the domain\user information for users

    It would great to be able to see each user with their domain\same account information since we are a very large multi-domain model,

    This will help us to differentiate when looking at several users i.e (Bob Smith) to know which Bob Smith is which.

    4 votes

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    0 comments  ·  Ideas  ·  Admin →

    We are delighted to tell you that these features are now available in our latest release.

    We will need to update your site to the latest version, so please contact Condeco Support to arrange a time and date that is suitable for your business.

    Thank you for continuing to raise ideas on UserVoice.

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