Room Booking
331 results found
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Improve Logging and Messaging for Administrators
Our organization has experienced three (3) separate critical production issues in which Managed Meeting Room requests submitted through the Engage web application were automatically deleted by the system. Although the root causes of these issues differed, the consistent behavior across incidents made it difficult for both our organization and Eptura Support to promptly identify and troubleshoot the problems.
In each instance, when a reservation request was automatically deleted, the system failed to send email notifications to system administrators and the requestor. In addition, the booking summary incorrectly recorded the deletion as having been completed by the user rather than by…
1 vote -
catering
We currently have it set that meetings have a 48 hour lead time on catering to give our catering team time to prepare catering for the meeting. The issue we have is that people can add catering on Friday at 5pm for a Monday morning meeting but the catering team won't see this until 8am on Monday morning.
We would like to exclude weekends/off hours from the lead time.
1 vote -
Show room alert text when booking on mobile
Currently if you book a room on desktop, it shows alert text about the room (if its been configured with it) but this text isn't shown on the mobile booking journey. This makes the alert kind of pointless if it has important room info in it as it will never be seen by mobile users.
1 vote -
Room booking reminders - Ability to set up booking reminders 7 days before the event
Room booking reminders - Ability to set up booking reminders 7 days before the event
1 vote -
Seggregate hourly resources on the floorplan page so other group admins do not mess with the positioning of the green dots.
The personal spaces are setup as expected where only the group admins have the ability to move the green dots around. But in hourly resource booking, looks like if there are 2 groups on the same building and floor, both the group admins will have access to each other's resource green dots on the floor plan which is inconvenient and not ideal. Considering changing this will be great.
1 vote -
lindseysheldon@synovus.com
In Resource Admin/all day personal space there needs to be a way to apply "Fixed" in bulk for the type. I have hundreds that I currently have to change one by one and its VERY time consuming.
1 vote -
Hourly
I would like to be able to use hourly bookings on the desk screens.
1 vote -
hourly
I'd like to be able to cap an hourly booking at an hour.
1 vote -
"Also delete from outlook calendar" button to be mandatorily checked
We have the "copy to outlook" button permanently checked - can we please have the option to have the "Also delete outlook calendar event" permanently checked as well?
Also, admins should have the option to delete the outlook calendar events. Only the person who booked the meeting has the check box option. This is causing a lot of issues with bookings currently at our firm.
1 vote -
Linked rooms functionality with copy to outlook button checked
Our firm has the "copy to outlook" button checked automatically - when this box is checked, it eliminates the option to use the linked rooms feature - suggestion is to be able to use this functionality when checked
additionally, when using the linked rooms function - please allow us to pick the primary room
1 vote -
Extend Concierge Tile Management to Group Admins
Currently, only Global Admins can create and amend Concierge tiles, which limits flexibility and slows down communication. Allowing Group Admins to manage these tiles via ‘Additional Administrative Access’ would enable roles such as Communication Officers and Property Managers to create Announcements and Events directly, without needing to raise requests with Global Admins. This change would streamline workflows and improve efficiency.
1 vote -
Condeco Booking to be deleted from Condeco Portal
The booking is being removed from the Condeco device; however, it still appears in the Condeco portal. Is there a way to ensure the booking is automatically deleted from the portal as well when it's cancelled?
1 vote -
Notes section for Outlook Add on
Add a section in the Outlook add-in that allows users to include meeting notes, such as specific instructions, attendee details, and other relevant information.
1 vote -
Booking confirmation email customization
Add the ability to customise the Add Services auto-generated email when booking a room via the Outlook add-on.
Also, enable booking confirmation emails to be sent when booking via the Outlook Add-on
3 votes -
Automatic catering item Count Adjustment for Participant Changes
We propose an enhancement to the current catering system to improve operational efficiency by introducing automatic beverage count adjustments. Currently, when the number of participants in a meeting changes, the system does not automatically update the quantity of beverages required, leading to potential discrepancies and manual adjustments. By implementing a feature that dynamically adjusts beverage quantities based on participant numbers, we can streamline the catering process, reduce manual intervention, and ensure accurate provisioning. This enhancement will not only improve service efficiency but also enhance user satisfaction by aligning the catering provisions with actual meeting requirements.
1 vote -
Susan.white@hilldickinson.com
Increase the capacity for the outlook Addin to more than 255 characters so we can add more than 8 rooms to a
bookingLimitations of multi-room bookings
Microsoft Outlook has a 255-character limit on its appointment location field when reading and writing from the Outlook JavaScript API. When this limit is reached, no additional rooms can be added to the appointment. We therefore recommend that space names, location names, and country names be as short as possible to maximize the number of spaces that can be added to an appointment. Learn more: https://learn.microsoft.com/en-us/javascript/api/outlook/office.location?view=outlook-js-preview#outlook-office-location-setasync-member(2)
Microsoft Outlook Web Access (OWA) has a different…
1 vote -
arrangement desks on floorplan - down&upload x&y pixel position of desk
We have about 500 desks in the office, and to arrange the desks at the floorplan I had to click 1000 times to move the green dots to the right position.
However, these desks are never "well-arranged", there are always desks 1 pixel too high, 1 pixel too left etc.
Could you implement a function to download and upload the x&y positions of the desks? I would just need desk-name, x- and y-position; I could edit this (csv-) file (I could "move" the green dots by changing the numbers), and upload this file again.
thanks1 vote -
Native Exchange Integration - External Meetings
Allow external meetings to be used on the Native Exchange integration. As most, of the current meetings are external, the integration cannot be used.
1 vote -
Pop Up Notification when someone try's to book outside the "noticed required" period
We’ve set our "Notice Required" to 7 days, which helps manage our resources when staff availability is limited. However, it would be helpful if individuals attempting to book outside that window received a notification informing them of the restriction. Additionally, including a contact email in the notification would allow them to inquire about possible exceptions.
Currently, when someone tries to book beyond the allowed timeframe, they simply see that no rooms are available. This can be confusing, as they may assume all spaces are booked rather than realizing there is a restriction in place. A notification would provide clarity and…
1 vote -
Copying service items from one booking to another
We’d like the ability to duplicate services from one booking to another. For instance, if we have a predefined list of equipment services that will be reused in a different booking, it would be helpful to copy and paste them rather than re-entering each item manually again
1 vote
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