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Desk Booking

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  1. Include closure reason in Booking Cancellation mail.

    Currently, a user whose booking is cancelled due to a desk closure does not receive any further information on why the desk was closed, leading to confusion and follow-up questions (e.g. with floor managers, personal assistants, group admins etc.).

    As a reason must be provided to perform a closure anyways, it would be good to include this reason in the respective booking cancellation mail. This would lead to more transparency and less confusion with the users.

    3 votes

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    1 comment  ·  Ideas  ·  Admin →
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  2. team day - required for all team members to check in to the desks

    this team day feature has been misused by folks and this is very concerning where desks were left empty, not occupied where teams booked the whole section for the whole week.

    so far the feature cannot be turned off for a particular site, it has to be done on the tenant level..

    3 votes

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  3. Make roles such as Fire Marshal and First Aider visible in the booking grid

    It would be desirable to include the roles of the user in the personal spaces booking grid. So that in emergencies you could see directly in the booking grid whether a First Aider or Fire Marshal is on site and you could also see directly where they are sitting. It would be nice to use the same icons that appear in the user management as soon as you have selected and saved these roles.

    2 votes

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  4. Ability to see historical data of who booked a desk

    The ability to see historical data of who booked a desk would be useful when turning up to a desk to find someone has left their personal belongings. I know we could contact facilities to get this info but this would cut out the middle man and allow us to message the person and say, did you leave your jumper / specs / charging cable / headphones etc

    4 votes

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  5. ann.van_ooteghem@nokia.com

    Nokia is supporting Eptura to optimize the solution where we are looking for Check in identification based on the source
    reflecting in our reporting dashboard to optimize the user experience
    - manual via app or web
    - geo location
    - badging

    thanks,
    Ann

    1 vote

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    1 comment  ·  Usability  ·  Admin →
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  6. Booking logic

    Please please please remove the limit on personal space bookings per day. We are a law firm and PAs are constantly booking on behalf of others in their teams and they have now completely lost the ability to do so with the most recent booking logic change. It also greys out the floor plan which really affects the functionality of viewing the floor plans. Perhaps we could have the choice on how many people can book per day, rather than just restricting it to one for everybody?

    1 vote

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  7. Booking on behalf of functionality

    Roll out new view of 'Book on behalf of' to also include the booking grid, not just 'book a personal space' tab. Feels disjointed that only one screen has the new view!

    1 vote

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  8. Outlook

    Appointments in Outlook for booked desks should be customizable. The time when the appointment for this day is in Outlook should be adjustable, also the title of the appointment as well as the duration of the appointment should be adjustable for the administrator

    2 votes

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  9. Reminders from Condeco System not using ICS Files

    It would be great if Condeco came up with a solution to get desk booking reminders and meeting reminders from the Condeco system not having to use the ICS File option.

    This could be setup as an option under Location, Group or even (best option) specific personal selection in user profile, select an option for a reminder of your bookings and select a time of day you would like to receive them the day before, 48 hours before etc.

    We don't currently use the ICS File feature as I think it creates more confusion for the end user rather than…

    1 vote

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  10. Company as a mandatory field for External booking

    Make the field "Company" mandatory for when booking for externals. This would be important to track if it's an employee from an external company (and which) or a visit from a different branch that doesn't have Condeco rolled out. Also is it possible to include it in the reporting? Thanks

    2 votes

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  11. Can we set email reminder for checkin

    Can we set a email reminder for checkin .

    Provides the option to check in .

    1 vote

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  12. Check in notification 24 hours in advance

    I would like have the ability to check in notification to come through one working day before , We would like an opportunity to set the day in the application setup.

    1 vote

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  13. Skip "you've been logged out" screen, and try logging in automatically.

    Skip "you've been logged out" screen, and try logging in automatically. When it logs aout automaticly, it is really hard to log in agian. If we cilck on the "log in again" in the middle of the screen, nothing happens.

    2 votes

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  14. All floor plans with the code numbers of the places

    The employees would like to see all floor plans with the code numbers of the places, not just their group's.

    1 vote

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  15. Colour of available desks when already booked

    The new update shows all desks in grey if you have a desk already booked so you can't double book. However many of our users book for others and it would be extremely useful if desks available for others were shown in a different colour.
    For example:
    Show an available desk as green if you personally haven't booked a desk for that day.
    Show an available desk as amber if you personally have a desk booked but there are available desks of which your colleagues can be booked into that day.
    Desks compeltely booked out for the day remain grey…

    1 vote

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  16. change auto cancellation date for a closed resource

    Bookings created under a resource that is closed are cancelled when the scheduler runs on the day before a booking. This also sends a cancellation email. Sending a cancellation a day before is not enough time to look for another resource.
    there should be an option to send a cancellation notice for existing bookings at the time the resource is being closed.

    1 vote

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  17. When viewing floorplan, unable to see available desks

    At the moment when we click on review floor plan we get a message saying there are currently no available Personal Spaces.

    Before the recent update, this message only appeared if no desks where available. Since the update, this message appears all the time even though we know there are desks available.

    When the floor plan is opened all available desk are showing grey & unavailable, before the update they would be showing green & available.

    We were told by Condeco if we cancel our desks they will then appear in green, as administrator this is not what we want…

    12 votes

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    The Today page and Home page 'Floor plan' buttons will now display the floor plan with spaces that are 'Available' shown in green. If a user already has the workspace types available booked then they will see a 'Swap' button instead of a 'Book' button which allows them to quickly change to a new space. We are looking to bring this enhancement to the 'Find your team' page in the near future.

  18. All day invites for ICS file

    Remove the need to request responses to the organiser for invites in the ICS file for personal space bookings

    1 vote

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  19. Maximum slots per Day

    Current functionality only allows to set a maximum of slots per week or month. Suggest adding the ability to set a maximum of slots per day. Users are currently only coming to the office once but are booking multiple desks on the same day for their colleagues

    1 vote

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  20. Allow booking Teams for multiple days rather than one day at a time (ticket #461704)

    Further to ticket #461704, please allow booking Teams for multiple days rather than one day at a time. Thanks.

    6 votes

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